At a Glance
- Tasks: Drive sales growth by providing product info and managing customer transactions.
- Company: Join RFMW, a leading specialty electronics distribution company.
- Benefits: Enjoy competitive salary, 25 days leave, life assurance, and career development.
- Other info: Modern office environment with strong training and growth opportunities.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: GCSEs in English and Maths; sales experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
RFMW is a specialty electronics distribution company focused exclusively on serving customers that require RF, microwave, and power components and semiconductors, as well as component engineering support. Our mission is simple: to be the go-to technical solution partner for customers seeking specialized RF&MW components from leading manufacturers. As an authorized distributor, we've cultivated global relationships, granting our customers access to elite engineers and innovative solutions for their unique applications.
The Inside Sales Representative, reporting to the Inside Sales Manager, plays a crucial role in driving commercial growth within the assigned territory, working in close collaboration with regional field sales teams. This role will specifically support French-speaking countries in Europe and may be based from our Lincoln office. Delivering customer excellence sits at the heart of this position, working closely with internal teams to ensure a seamless and high-quality customer experience.
What You Will Do:
- Generate new and repeat sales by promptly providing product information and responding to price requests.
- Prepare and deliver accurate quotes within specified timeframes.
- Utilize our internal Yukon System to accurately process and manage customer transactions, including orders, quotes, returns, and samples.
- Efficiently handle opportunity tracking, design registrations, and ship & debits.
- Collaborate with Field Sales and Product Management teams to determine customer requirements and expectations.
- Recommend specific products and solutions based on customer needs.
- Suggest alternate products considering factors like cost, availability, and specifications.
- Provide up-to-date information on the availability of in-stock items.
- Obtain accurate information from vendors regarding shipment dates and expected delivery.
- Proactively recommend additional items to enhance customer satisfaction and transaction profitability.
- Increase sales and average order size through cross-selling, up-selling, and add-on sales.
Quality Assurance:
- Monitor delivery dates and ensure products meet customer requirements and quality expectations.
Product Knowledge:
- Continuously expand product knowledge by participating in RFMW or supplier-sponsored training.
- Utilize all available resources, including product literature, supplier representatives, product managers, and sales managers, to discuss product options with customers and highlight RFMW's strengths.
- Collaborate closely with Product Management teams, Regional Sales Managers and other internal stakeholders.
- Proactively recommend products and services to increase sales and average order size through cross-selling, up-selling, and add-on sales.
Shipping:
- Receive and inspect incoming products against purchase orders.
- Verify part numbers, quantities, and lot codes.
- Pick and pack items accurately, generating barcodes when needed.
- Ship products using the RFMW system and verify part numbers.
- Manage inventory, conduct cycle counts, and maintain records.
- Ensure order accuracy in a fast-paced environment.
What You'll Bring:
- GCSEs (General Certificate of Secondary Education) or equivalent, in English and Maths. A pass at grade 4 or above (formerly grade C).
- Proven experience in inside sales or a related customer-facing role, is advantageous.
- Familiarity with CRM software and order processing systems.
- Excellent communication and negotiation skills.
- Strong attention to detail and organizational abilities.
- Ability to work collaboratively within a team.
- Self-motivated and driven to achieve sales targets.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Willingness to learn and adapt to changing product knowledge and technology.
We Offer More Than a Job:
Join Us for a Fulfilling Career Journey! At RFMW, we believe in rewarding your dedication, skills and experience with a package that truly values your contributions:
- Competitive salary and incentive.
- UK benefits include: 25 days’ annual leave + public holidays, with additional days awarded as your service grows.
- Life Assurance (3x salary).
- Pension: 7.5% employer / 3.2% employee.
- On-site parking with modern offices.
- ComPsych - Access to EAP and online resources for you and your family, to support your health and wellbeing.
- Strong product training and career development.
Candidates must have the full right to work in the UK. Sponsorship is not an option for this role.
Inside Sales Representative in Lincoln employer: RFMW Ltd.
At RFMW, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Nettleham Lincoln office where collaboration and customer excellence are at the forefront of our mission. Our employees enjoy a competitive salary, generous annual leave, and robust career development opportunities, all while being part of a supportive team that values innovation and personal growth. With strong product training and access to resources for health and wellbeing, RFMW is committed to fostering a fulfilling career journey for every team member.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Inside Sales Representative role.
✨Tip Number 2
Prepare for those interviews by researching RFMW and understanding their products inside out. We want you to show off your knowledge of RF, microwave, and power components. The more you know, the better you can impress the hiring team!
✨Tip Number 3
Practice your pitch! Whether it’s over the phone or face-to-face, being able to communicate effectively is key. We suggest rehearsing common sales scenarios and questions so you can showcase your excellent communication skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Inside Sales Representative in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Inside Sales Representative role. Highlight any relevant sales experience, especially in customer-facing roles, and don’t forget to mention your familiarity with CRM software!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit for RFMW. Be sure to mention your ability to work collaboratively and your drive to achieve sales targets.
Show Off Your Product Knowledge:Since this role involves recommending products and solutions, it’s a good idea to demonstrate your understanding of RF and microwave components. Do a bit of research on our offerings and mention any relevant training or knowledge you have in your application.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at RFMW Ltd.
✨Know Your Products
Before the interview, dive deep into RFMW's product offerings. Familiarise yourself with RF, microwave, and power components, as well as the specific solutions they provide. This knowledge will not only impress your interviewers but also help you answer questions about how you can recommend products based on customer needs.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in inside sales or customer-facing roles. Think of specific examples where you successfully generated new sales or handled customer objections. Highlight your ability to cross-sell and up-sell, as this is crucial for the Inside Sales Representative role.
✨Demonstrate Team Collaboration
Since this role involves working closely with field sales teams and product management, be ready to share examples of how you've effectively collaborated with others in past positions. Emphasise your communication skills and how you’ve contributed to a team’s success.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if RFMW is the right fit for you.
