At a Glance
- Tasks: Support leaders in managing employee absence and performance across multiple sites.
- Company: Join RFL Property Services, a forward-thinking subsidiary of Royal Free London Group.
- Benefits: Enjoy a competitive salary, 25 days leave, and lifestyle perks.
- Other info: Flexible working arrangements available; we celebrate diversity and inclusion.
- Why this job: Be part of a transformative journey in NHS estate services with a focus on inclusivity.
- Qualifications: Degree level education and relevant coaching qualifications required.
The predicted salary is between 49210 - 54706 £ per year.
Job Description
Formed in 2018 RFL Property Services is a 100% wholly owned subsidiary of Royal Free London Group and has embarked on a journey of transformational change in the way estate services are delivered within the NHS and deliver a ground-breaking operating model for services that overcome traditional organisational boundaries and align across the ICS and Provider Alliance for North Central London.
What are we looking for?
We are seeking an experienced Management Capability Coach on a 18 months fixed term contract to support leaders and managers within RGL Group and RFLPS in effectively managing employee absence and performance while fostering a positive and productive work environment.
This is a multi-sites role and the successful candidate is required to work on sites at least 4 days a week.
Reporting into Head of People, the successful candidate will support RFLPS and RFL Group to build the capability of its management team in leading and managing their team with a specific focus on attendance and performance management.
Main responsibilities include:
- build the capability of our management team in leading and managing their team with a specific focus on attendance and performance management,
- work directly with team leaders, supervisors and managers from different services within RFLPS and RFL Group to build their confidence and capability in people management,
- provide on-going coaching, support and development in order to equip managers with skills required to be able to manage team effectively while promoting a culture of accountability,
- lead on formal and informal meetings and undertake investigations, disciplinaries and grievance as required to enable team leaders, supervisors and managers opportunities to shadow, learn and improve their skills and competence,
- coach and support managers to prepare for and conduct effective absence and performance management conversations,
- act as a subject matter expert on absence and performance management best practice, sharing guidance and practical strategies for handling complex or sensitive cases,
What do we need?
- Educated to degree level or equivalent,
- Relevant coaching qualification,
- Post qualification experience in delivering 1:1 or group coaching in a large, complex organisation,
- Proven track record in absence and performance management experience,
- Experience supporting line managers with difficult or sensitive conversations,
- Significant experience in coaching and developing management team in a fast-paced environment, and using coaching approach to build management capability and confidence in people management,
What’s in it for you
- A competitive salary offering between £49,210 and £54,706 per annum depending on experience, with plenty of opportunity for growth and development
- 25 days annual leave plus public holidays
- Car leasing salary sacrifice scheme
- A range of discounted lifestyle and well-being benefits
- Group life assurance
At RFLPS, we are working towards our vision of connecting people who care through world class spaces. In order to achieve this, we believe in positively welcoming, actively respectful, clearly communicating and visibly reassuring.
We value and celebrate diversity, equity, inclusion and equal opportunity. We strive to create an inclusive culture where everyone can truly be themselves at work and feel valued, recognised and empowered. We welcome applicants from all background and protected characteristics, and those who are interested in flexible working arrangements. We commit to providing any reasonable adjustments required.
For more information about this opportunity, please contact Kelly Liu, Head of People at rf-tr.rflpsrecruitment@nhs.net
Closing date: 15th September 2025
Management Capability Coach - Attendance and Performance Management in City of London employer: RFL Property Services Ltd
RFL Property Services is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises employee well-being and professional growth. With a competitive salary, generous annual leave, and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while contributing to transformative change within the NHS. The multi-site nature of this role offers unique opportunities for collaboration and development across various teams, making it an ideal environment for those passionate about impactful coaching and management.
StudySmarter Expert Advice🤫
We think this is how you could land Management Capability Coach - Attendance and Performance Management in City of London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at RFL Property Services Ltd!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at RFL Property Services Ltd.
We think you need these skills to ace Management Capability Coach - Attendance and Performance Management in City of London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at RFL Property Services Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to RFL Property Services Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at RFL Property Services Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to RFL Property Services Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at RFL Property Services Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with RFL Property Services Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at RFL Property Services Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact RFL Property Services Ltd and how you would contribute to adapting HR strategies.
