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- Tasks: Lead workplace experience and facilities management for a top global trading and tech firm.
- Company: Join a powerhouse in finance and technology, shaping exceptional work environments.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Why this job: Make a real impact on the daily experiences of brilliant minds in a vibrant setting.
- Qualifications: Extensive leadership experience in workplace services and strong communication skills.
- Other info: Be the custodian of an impressive London headquarters with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Are you a seasoned and exceptional workplace experience facilities leader looking to shape the daily experience of some of the brightest minds in global finance and technology, ensuring they operate in an environment that is as exceptional as their work? We are recruiting a workplace and experience operations manager for a global trading and technology powerhouse, operating at the sharp edge of financial markets.
You will be responsible for ensuring optimal performance and uninterrupted facilities operations across reception, mail services, conference centre operations and food service areas. This London headquarters is not just an office; it is a mission-critical environment where world-class traders, engineers, and researchers collaborate to deliver innovation and resilience at scale. This office environment has diverse operational and design needs.
You will liaise with the parties involved in designing, building and managing the amenity spaces including food service operators, consultants, architects, engineers, project managers, facilities managers, equipment suppliers and manufacturers to ensure those needs are met with the right solutions.
In this Senior Workplace and Experience Facilities Management role your responsibilities will include:
- Planning budgets and managing vendors, contractors and external suppliers to ensure quality service delivery and value for money
- Sourcing and evaluating service providers, negotiating contracts to secure favourable terms and monitoring vendor performance against established metrics
- Developing and implementing KPI and SLA standards for all operational areas and driving continuous improvement
- Coordinating equipment deliveries, inspections, installations and commissioning with appropriate teams
- Mentoring and leading a team (including outsourced providers) to deliver excellent service
- Proactively identifying and resolving workplace challenges
- Creating and supporting a positive, inclusive and vibrant workplace culture that encourages relationships and supports employee well-being
For this Workplace and Experience Facilities leadership role we are looking for:
- Extensive experience in a workplace services or facilities management at the leadership level
- Critical thinker with a practical understanding of structural, mechanical, plumbing and electrical systems specific to food service environments
- Strong professional network in the workplace services and hospitality industry, along with some expertise managing third-party vendors and service partners
- Experience of budget management and financial acumen with experience identifying cost optimisation opportunities
- Excellent written and verbal communicator; can speak comfortably in a large group
We are seeking a senior facilities leader to take ownership of this extraordinary environment. You will be the custodian of one of London's most impressive headquarters, with the authority and responsibility to set new standards in workplace operations and experience. We look forward to hearing from you.
Workplace Services and Experience Manager in City of London employer: RF Recruitment Consultancy
Contact Detail:
RF Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Services and Experience Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the workplace services and facilities management industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Understand their approach to workplace experience and think of examples from your past that align with their mission. We want you to shine and show them you’re the perfect fit for their vibrant environment!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've mentored teams or improved service delivery in previous roles. We believe that demonstrating your ability to lead and inspire will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you one step closer to landing that dream job!
We think you need these skills to ace Workplace Services and Experience Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the job description. Highlight your leadership in workplace services and any relevant projects you've managed to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about creating exceptional workplace experiences and how your background aligns with our mission at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Use metrics and examples to demonstrate how you’ve improved workplace operations or enhanced employee well-being in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at RF Recruitment Consultancy
✨Know Your Space
Familiarise yourself with the company's workplace environment and its unique needs. Understand how the role of Workplace Services and Experience Manager fits into their operations, especially in a high-stakes environment like finance and technology.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing vendors. Be ready to discuss how you've successfully mentored staff and resolved workplace challenges in previous roles.
✨Demonstrate Financial Acumen
Brush up on your budget management skills. Be prepared to discuss how you've identified cost optimisation opportunities and negotiated contracts to secure favourable terms with service providers.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key in this role, think of scenarios where you’ve had to present ideas or solutions to large groups and how you engaged them.
