At a Glance
- Tasks: Lead AI-driven platform implementations and provide ongoing technical support to clients.
- Company: Join Rezolve Ai, a leader in AI-powered commerce solutions.
- Benefits: Be part of a fast-growing team with opportunities for impact and innovation.
- Other info: Diverse and inclusive culture with a focus on collaboration and growth.
- Why this job: Shape the future of digital experiences with cutting-edge technology.
- Qualifications: Experience in digital consulting, strong analytical skills, and knowledge of APIs.
The predicted salary is between 50000 - 70000 £ per year.
Do you want to be part of a business that’s redefining the future of AI-driven commerce and partners with the world's largest brands on delivering exceptional digital experiences, driving huge increases in revenue for our customers?
About Us
Rezolve Ai (NASDAQ: RZLV) is an industry leader in AI-powered solutions, specializing in enhancing customer engagement, operational efficiency, and revenue growth. The Brain Suite delivers advanced tools that harness artificial intelligence to optimize processes, improve decision-making, and enable seamless digital experiences.
As a leader in Product Discovery, we empower retailers and brands with AI-driven search, conversational commerce, geofencing, and one-touch instant payments. With recent acquisitions of Bluedot, GroupBy, ViSenze and Crownpeak, Rezolve is accelerating innovation at the intersection of AI, commerce, and customer engagement.
What’s the role?
We are looking for a Technical Consultant who will be responsible for delivering high-quality consulting services that support the successful implementation, adoption, and ongoing use of Rezolve's platform. In this role you will be working closely with customer stakeholders and internal teams, to gather requirements, design technical solutions, and guide customers through implementation and go-live. Beyond initial delivery, you will continue to support customers through day-to-day consulting, platform improvements, and technical guidance to ensure customers maximise the long-term value of the platform.
What will you be doing?
- Lead end-to-end implementation of the platform for leading online retailers, working with customers to gather and analyse business, technical, and data requirements, and supporting solution design including data models, integrations, and API usage.
- Guide customers through onboarding, testing, and go-live phases, ensuring smooth platform adoption and producing clear client-facing and internal technical documentation throughout.
- Provide day-to-day technical consulting and support post go-live, assisting customers with platform configuration, troubleshooting, and ongoing improvements.
- Support customers in evolving their use of the platform by implementing technical enhancements and providing guidance on platform capabilities, data structures, integrations, and best practices.
- Drive optimisation initiatives by applying technical knowledge to address evolving customer needs and improve platform performance.
- Deliver training and enablement sessions to both business and technical stakeholders, ensuring teams are equipped to maximise platform value.
- Maintain strong, trusted relationships with customer stakeholders across all phases of implementation and ongoing engagement.
- Collaborate closely with Customer Success, Product, Sales, and other internal teams to ensure successful delivery and continued platform adoption.
Who are you?
We don’t believe in ticking boxes here at Rezolve. Here are a few skills that we feel would make you successful in the role, but we’d still love to hear from you if you feel you’d be a great fit.
- Digital or Technical Consulting experience within a SaaS or eCommerce environment.
- Strong analytical and problem-solving skills.
- Experience working with structured data formats such as XML, CSV, or JSON.
- Strong understanding of APIs, integrations, and modern SaaS architectures.
- Experience working with technical integrations, scripting, development environments, or DevOps practices.
- Understanding of how technical configuration and optimisation of digital platforms can drive improvements in key business KPIs.
- Excellent client-facing communication and presentation skills.
- Ability to translate business requirements into technical solutions.
- Fluent in English, professional proficiency in either French or German preferred.
What we offer?
- Be part of an innovative and fast growing global company at the forefront of AI-powered commerce.
- Work with a dynamic and collaborative team shaping the future of AI, commerce, and customer engagement.
- Opportunity to make significant impact on the company's digital growth strategy.
Our Culture
We strive for success, are always pushing to do better, and work with pride and purpose together. You can see them in action in all aspects of our everyday work. Today we are a 1000+ team with colleagues across the globe. Rezolve is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Join us and make an immediate impact in the digital world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Technical Consultant in Newcastle upon Tyne employer: Rezolve Ai
At Rezolve Ai, we pride ourselves on being an innovative leader in AI-driven commerce, offering our employees the chance to work at the forefront of technology with some of the world's largest brands. Our collaborative and inclusive work culture fosters personal and professional growth, providing ample opportunities for training and development while making a significant impact on our clients' digital strategies. Join us in a dynamic environment where your contributions are valued, and you can thrive as part of a diverse global team.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Consultant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Make sure you can articulate how your skills align with their needs, especially in areas like technical consulting and SaaS solutions.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous work in digital or technical consulting. This will give you an edge and demonstrate your problem-solving skills to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Rezolve Ai.
We think you need these skills to ace Technical Consultant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Consultant role. Highlight your relevant experience in digital or technical consulting, especially within SaaS or eCommerce environments. We want to see how your skills align with what we do at Rezolve!
Showcase Your Technical Skills:Don’t hold back on showcasing your technical know-how! Mention your experience with APIs, integrations, and any structured data formats like XML or JSON. This is your chance to impress us with your analytical and problem-solving abilities.
Communicate Clearly:Your written communication should be clear and professional. Remember, as a Technical Consultant, you’ll need to translate complex technical concepts into understandable terms for clients. So, make sure your application reflects that skill!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rezolve!
How to prepare for a job interview at Rezolve Ai
✨Know Your Tech Inside Out
As a Technical Consultant, you'll need to demonstrate your understanding of APIs, integrations, and SaaS architectures. Brush up on your technical knowledge and be ready to discuss how you've applied it in past roles. This will show that you can translate business requirements into effective technical solutions.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous consulting roles. Think about specific challenges you've faced with data formats like XML or JSON, and how you resolved them. This will highlight your analytical skills and ability to drive optimisation initiatives.
✨Communicate Clearly and Confidently
Since you'll be working closely with clients, practice your client-facing communication skills. Be ready to explain technical concepts in simple terms and demonstrate your ability to create clear documentation. This will help build trust with stakeholders and show that you can guide them through the implementation process.
✨Understand the Company and Its Culture
Research Rezolve Ai and its innovative approach to AI-driven commerce. Familiarise yourself with their products and recent acquisitions. Showing that you understand their mission and values will not only impress your interviewers but also help you articulate how you can contribute to their goals.
