At a Glance
- Tasks: Support deal operations and ensure compliance across all deals in a fast-paced environment.
- Company: Join Rezolve Ai, a leader in AI-driven commerce with a diverse and inclusive culture.
- Benefits: Be part of a global team with opportunities for growth and impact on digital strategies.
- Other info: Dynamic team environment with a commitment to innovation and inclusivity.
- Why this job: Make a real difference in the future of AI and customer engagement.
- Qualifications: 3+ years in Deal Desk or Sales Operations, strong communication and organisational skills.
The predicted salary is between 50000 - 60000 £ per year.
Do you want to be part of a business that’s redefining the future of AI-driven commerce and partners with the world's largest brands on delivering exceptional digital experiences, driving huge increases in revenue for our customers?
About Us
Rezolve Ai (NASDAQ: RZLV) is an industry leader in AI-powered solutions, specializing in enhancing customer engagement, operational efficiency, and revenue growth. The Brain Suite delivers advanced tools that harness artificial intelligence to optimize processes, improve decision-making, and enable seamless digital experiences. As a leader in Product Discovery, we empower retailers and brands with AI-driven search, conversational commerce, geofencing, and one-touch instant payments. With recent acquisitions of Bluedot, GroupBy, ViSenze and Crownpeak, Rezolve is accelerating innovation at the intersection of AI, commerce, and customer engagement.
What’s the role?
We are looking for a Deal Desk Specialist to strengthen our MAPS (GTM) Operations team. In this role you will oversee deal desk operations, day-to-day deal support, administration of the bookings, discount and legal approval policies, and ensure compliance across all deals including new business, expansions, services and renewals. You will act as a strategic partner and liaison between Sales, Customer Success, Partnerships, Finance, Legal and Professional Services, ensuring deals are structured accurately and efficiently.
What will you be doing?
- Provide day-to-day deal support to MAPS teams, including reviewing and advising on pricing and products, quotes, proposals and order forms.
- Serve as a trusted advisor to Sales and Customer Success by offering strategic guidance on deal structures, pricing approaches, and contract negotiations.
- Oversee deal desk operations, ensuring all proposals and order forms comply with discount, legal approval, and bookings policies; validate accuracy in pricing, SKUs, and billing and contract terms.
- Manage the deal desk queue, participate in weekly deal desk meetings with MAPS leadership, and maintain clear communication with MAPS teams regarding updates, requirements, and pending items.
- Act as a liaison between MAPS, Revenue Operations, Finance, and Legal to obtain approvals for non-standard pricing, SKUs, proposals, contract terms, or billing structures.
- Ensure accurate deal closure by reviewing closed-won opportunities to confirm alignment with executed contracts, approved pricing, SKUs, and compliance with discount, legal and bookings policies.
- Identify trends and recurring issues, providing insights and recommendations to Revenue Operations leadership to improve deal processes and policy clarity.
Who are you?
We don't believe in ticking boxes here at Rezolve. Here are a few skills that we feel would make you successful in the role, but we’d still love to hear from you if you feel you’d be a great fit.
- 3+ years of experience in Deal Desk, Sales Operations, Customer Success Operations, or Revenue Operations within the SaaS industry.
- 3+ years of experience supporting GTM teams with deal execution and/or deal governance.
- 3+ years of experience administering discount, legal, or bookings policies.
- Business proficiency in English.
- Strong organisational skills with the ability to execute proactively.
- Excellent written and verbal communication skills.
- Strong team player that is willing to share ideas and information with colleagues at all levels of the organisation.
What we offer?
- Be part of an innovative and fast growing global company at the forefront of AI-powered commerce.
- Work with a dynamic and collaborative team shaping the future of AI, commerce, and customer engagement.
- Opportunity to make significant impact on the company's digital growth strategy.
Our Culture
We strive for success, are always pushing to do better, and work with pride and purpose together. You can see them in action in all aspects of our every day work. Today we are a 1000+ team with colleagues across the globe. Rezolve is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Join us and make an immediate impact in the digital world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Deal Desk Specialist employer: Rezolve Ai
At Rezolve Ai, we pride ourselves on being an innovative leader in AI-driven commerce, offering a dynamic work environment that fosters collaboration and creativity. As a Deal Desk Specialist, you will be part of a diverse team dedicated to redefining customer engagement and driving significant digital growth, with ample opportunities for professional development and a culture that values inclusivity and individual contributions. Join us in shaping the future of commerce while enjoying the benefits of working in a fast-paced, supportive atmosphere where your impact is truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Deal Desk Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Deal Desk Specialist role. Highlight your experience and how it aligns with their needs.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Deal Desk Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deal Desk Specialist role. Highlight your experience in deal desk operations and how it aligns with our needs at Rezolve Ai. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your organisational skills, communication abilities, and strategic thinking. We love seeing how you’ve tackled challenges in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, especially in a role that involves liaising with various teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team at Rezolve Ai!
How to prepare for a job interview at Rezolve Ai
✨Know Your Numbers
As a Deal Desk Specialist, you'll be dealing with pricing and proposals all day. Brush up on your understanding of pricing strategies and the company's discount policies. Be ready to discuss how you've successfully navigated similar situations in the past.
✨Showcase Your Communication Skills
This role requires liaising between various teams. Prepare examples that highlight your ability to communicate effectively with Sales, Finance, and Legal teams. Think about times when you resolved conflicts or clarified complex information.
✨Understand the Company’s Products
Familiarise yourself with Rezolve Ai's offerings and how they enhance customer engagement. Being able to discuss the products confidently will show your genuine interest and help you connect your experience to their needs.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific deal desk scenarios. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
