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- Tasks: Support IT operations with data centre, desktop, server, and network tasks.
- Company: Join Reynolds and Reynolds, a global leader in software and IT services with over 100 years of excellence.
- Benefits: Enjoy work-life balance, life assurance, optical care, pension contributions, and social activities.
- Why this job: Gain hands-on experience, learn from experts, and grow your IT career in a supportive environment.
- Qualifications: Strong organisational skills, professional attitude, and basic IT knowledge; training provided.
- Other info: Rotating shifts required, including nights and weekends; based in Birmingham.
The predicted salary is between 28800 - 43200 £ per year.
As an entry-level IT technician, you will join a team of IT professionals supporting Reynolds\’ UK operations with data centre, desktop, server, and network support.
This role involves collaboration with US and European IT teams and offers opportunities to learn alongside experienced professionals, managing equipment such as desktops, servers, and networking devices. You will be assigned projects to research and manage as you progress.
The position begins as a trainee system operator in our Birmingham UK data centre, working rotating shifts including evenings, nights, and days. It provides training in data centre systems and procedures, with potential progression into roles covering desktop support, server management, and networking. Training will be delivered through on-the-job, online, and cross-team methods.
The role is based in our Birmingham office.
Responsibilities
- Report to the Data Centre Operations supervisor
- Monitor data centre infrastructure including cooling, power, servers, and network devices
- Ensure backups of critical data are taken and securely stored
- Maintain the data centre environment
- Provide out-of-hours support
- Monitor site security via CCTV
- Patch cabling and manage equipment moves
Requirements
- Strong organizational skills and ability to follow procedures and deadlines
- Professional attitude and work ethic
- Motivated to develop a career in IT
- Ability to work independently and in a team
- Ability to lift and move heavy equipment such as servers and racks
- Basic understanding of IT hardware and Windows OS is advantageous; training will be provided
- Availability for rotating shifts, including nights and weekends
We offer a supportive environment with work-life balance, including life assurance, optical care, optional additional leave, 4% pension contributions, Employee Assistance Programme, Cycle to Work scheme, free parking, and social activities.
Company Information
Reynolds and Reynolds offers a rewarding career in a dynamic environment with growth opportunities. With over 100 years of excellence, we are a global leader in software and IT services, seeking individuals with potential to grow and contribute at our Birmingham office.
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Entry-level IT Technician employer: Reynolds
Contact Detail:
Reynolds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-level IT Technician
✨Tip Number 1
Familiarise yourself with the basics of IT hardware and Windows OS. Even though training will be provided, having a foundational understanding will help you stand out during the interview process.
✨Tip Number 2
Show your enthusiasm for learning and development in IT. Be prepared to discuss any relevant projects or experiences that demonstrate your motivation to grow within the field.
✨Tip Number 3
Highlight your organisational skills and ability to follow procedures. Prepare examples from past experiences where you successfully managed tasks or projects, as this aligns well with the responsibilities of the role.
✨Tip Number 4
Be ready to discuss your availability for rotating shifts, including nights and weekends. This shows your commitment to the role and willingness to adapt to the team's needs.
We think you need these skills to ace Entry-level IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the entry-level IT technician role. Emphasise any experience with IT hardware, Windows OS, or teamwork in a technical environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation to develop a career in IT. Mention your willingness to learn and adapt, as well as your organisational skills and professional attitude.
Highlight Relevant Projects: If you have worked on any IT-related projects, whether in school or independently, be sure to include them. Describe your role, the technologies used, and what you learned from the experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reynolds
✨Research the Company
Before your interview, take some time to learn about Reynolds and Reynolds. Understand their operations, values, and the specific role you’re applying for. This will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Technical Knowledge
Even though this is an entry-level position, having a basic understanding of IT hardware and Windows OS can set you apart. Be prepared to discuss any relevant experience or knowledge you have, even if it’s from personal projects or studies.
✨Demonstrate Teamwork Skills
Since the role involves collaboration with US and European IT teams, highlight any past experiences where you successfully worked in a team. Share examples that showcase your ability to communicate effectively and contribute positively to group efforts.
✨Prepare for Shift Work Questions
As the position requires rotating shifts, be ready to discuss your availability and willingness to work evenings, nights, and weekends. Showing flexibility and a positive attitude towards shift work can make a strong impression.
