Regional Operations Manager

Overview

Reynolds Logistics is a leading logistics provider specializing in the fuels and speciality chemicals industry with over 95 years in the business. Our focus is to provide the best customer satisfaction and drive innovation in efficiency and cost effectiveness. We are a highly ambitious and forward thinking family business who put employees first.

Role Description

Due to continued growth and expansion in 2025, we are now moving towards a regionalised structure with a Regional Operations Manager looking after each specified region. The Regional Operations Manager will work with the Transport Managers in their region, ensuring consistency and compliance across the Depots, and ensuring effective Transport Operations in the region.

The regions will be split as follows:

• North
• Southwest and Midlands
• Southeast

Travel will be required as part of this role.

Key Skills

• Ability to lead diverse teams across multiple locations
• Experience with customer account management
• Experience in process mapping / problem solving
• Ability to deliver timebound projects
• Strong financial skills / provide positive impact to the P&L
• Transport / Logistics (preferably Fuel / Gas) experience
• High impact presentation & communication skills
• Negotiating within unionised environment
• Ability to work both strategically and hands on
• Strong written, numeric and IT skills

Key Duties

• Provide direct cover for TM holidays and absence, ensuring there is a continuous management presence on site/s.
• Support TM’s across all locations, ensuring consistency and compliance with company processes are achieved.
• Named Transport Manager on high volume O Licences.
• Work closely with HR to provide disciplinary support, including incident investigation, conducting disciplinary and appeal hearings where appropriate.
• Ensure TM’s resource numbers accurately match customer requirements.
• Review system data to ensure accuracy.
• Identify opportunities to improve the operation / reduce waste, provide fully costed initiatives to achieve the same
• Enforce “digital first” approach to the operation, improving tablet usage and “same-day” missing POD adherence.
• Host union facing meetings to build relationships / address issues.
• Provide regular updates to the business on initiatives / trends
• First point of escalation for the planning team for resource related issues
• Facilitate daily calls between planning & TM’s where required.
• Coordinate the set-up of new business, ensuring the entire order fulfilment process is covered, from order taking, to execution and final invoicing. Remain responsible for the customer until embedded processes become BAU.
• Work with the SHEQ Manager to ensure delivery of the company safety plan / strategy at a TM level
• Attend customer meetings where required, compiling KPI pack and associated stats.
• First point of contact for nominated Key Accounts.

Other Skills / Requirements

• Review business processes / touch points and make recommendations for improvement
• Identify training needs within the TM / planning group and deliver the same with support from the planning manager.
• Work with Safety & Compliance Manager on the delivery of ERS
• Attend depot safety meetings
• Identify gaps within own working knowledge and set out a timebound plan to address these

Salary: 65-70K with Company Car.

Interested applicants should apply with CV and Cover letter stating which region they would be most interested in applying for.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries
• Transportation, Logistics, Supply Chain and Storage