At a Glance
- Tasks: Lead the Technical Services team and deliver top-notch support to clients and colleagues.
- Company: Dynamic construction firm based in Birmingham with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Engage with industry leaders and enhance your professional network.
- Why this job: Join a leading company and make a real impact in the construction sector.
- Qualifications: Technical background in façade or construction, plus strong management skills.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking an experienced and technically competent Technical Services Manager to lead our Technical Services function, based in our Birmingham office. The successful candidate will ideally have a strong technical background, preferably gained within a drawing or design office environment in the façade or wider construction sector. A demonstrable track record of effective team management and technical leadership is essential.
The Technical Department is structured across three core functions. While this role is specifically aligned to Technical Services, close collaboration with the wider department is critical to ensure a cohesive, professional and commercially focused approach across all activities.
Departmental Responsibilities
- Take overall responsibility for the Technical Services Department, with specific emphasis on delivering high-quality technical support to the business and its customers.
- Manage and develop a team of three technical staff members.
- Deliver outstanding technical support to customers, prospects, partners and internal colleagues.
- Provide effective technical support to the Sales and Marketing teams.
- Promote the company as the leading system supplier in the market.
- Prepare project-specific technical data, drawings, schedules and calculations to support the securing of new business.
- Ensure accurate, compliant and up-to-date technical information is provided at all times.
- Attend customer meetings, site visits and industry events as required.
- Liaise with Head Office to ensure system information remains accurate and aligned with group standards.
- Engage with industry watchdogs, trade associations and advisory bodies to maintain product relevance, compliance and competitive advantage.
- Provide cost-effective technical solutions while promoting quality assurance at all times.
- Report regularly to the Director of Technical Services on departmental workload and performance, including KPI measurement and reporting.
- Record daily activities accurately within Salesforce.
- Conduct regular training reviews, competency assessments and one-to-one development meetings with team members.
The Successful Candidate Will
- Have a technical background within façade, aluminium systems, or the construction industry.
- Demonstrate proven management experience, including leading and developing a technical team.
- Be fully computer literate, including proficiency in Microsoft Word, Excel and Outlook.
- Have experience using CAD software (2D essential; Revit and 3D modelling advantageous but not essential).
- Possess excellent written and verbal communication skills.
- Be confident communicating at all levels, from shop floor operatives to senior leadership and board level.
- Experience using Reynapro and/or Logikal software would be advantageous, but is not essential.
Technical Services Manager in Birmingham employer: Reynaers Group
Reynaers Group is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, where employees are encouraged to grow and develop their skills in the façade and construction sector. With a strong emphasis on employee well-being, the company offers competitive benefits and opportunities for professional advancement, making it a rewarding place for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager in Birmingham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Reynaers Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Technical Services Manager at Reynaers Group.
We think you need these skills to ace Technical Services Manager in Birmingham
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Reynaers Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
