At a Glance
- Tasks: Lead the Technical Services Department and deliver top-notch support to customers and teams.
- Company: Join Reynaers Aluminium, a leader in sustainable aluminium solutions with a global presence.
- Benefits: Enjoy competitive pay, professional development, and a green mobility plan.
- Other info: Work at our state-of-the-art campus with opportunities for growth and collaboration.
- Why this job: Make a real impact in a dynamic environment focused on innovation and sustainability.
- Qualifications: Technical background in construction, management experience, and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Take overall responsibility for the Technical Services Department, with specific emphasis on delivering high-quality technical support to the business and its customers. Manage and develop a team of three technical staff members. Deliver outstanding technical support to customers, prospects, partners and internal colleagues. Provide effective technical support to the Sales and Marketing teams. Promote the company as the leading system supplier in the market. Prepare project-specific technical data, drawings, schedules and calculations to support the securing of new business. Ensure accurate, compliant and up-to-date technical information is provided at all times. Attend customer meetings, site visits and industry events as required. Liaise with Head Office to ensure system information remains accurate and aligned with group standards. Engage with industry watchdogs, trade associations and advisory bodies to maintain product relevance, compliance and competitive advantage. Provide cost-effective technical solutions while promoting quality assurance at all times. Report regularly to the Director of Technical Services on departmental workload and performance, including KPI measurement and reporting. Record daily activities accurately within Salesforce. Conduct regular training reviews, competency assessments and one-to-one development meetings with team members.
Profile:
- Have a technical background within façade, aluminium systems, or the construction industry.
- Demonstrate proven management experience, including leading and developing a technical team.
- Be fully computer literate, including proficiency in Microsoft Word, Excel and Outlook.
- Have experience using CAD software (2D essential; Revit and 3D modelling advantageous but not essential).
- Possess excellent written and verbal communication skills.
- Be confident communicating at all levels, from shop floor operatives to senior leadership and board level.
- Experience using Reynapro and/or Logikal software would be advantageous, but is not essential.
Work Environment:
A pleasant and dynamic working atmosphere with a new challenge every day. The opportunity to make your mark on the future, at a socially responsible and sustainable company that focuses on innovation and digital technology. The chance to develop yourself and to follow professional training. A competitive salary and numerous fringe benefits, in exchange for your expertise and commitment. A mobility plan that allows you to commute easily, healthily and sustainably.
About Us:
At Reynaers Aluminium, you will find yourself at the specialist in developing and marketing advanced and sustainable aluminium solutions for architectural applications. Partners around the world have been processing the solutions of this Belgian family business into beautiful windows, doors and façade systems for over 50 years. With 2750 employees in more than 40 different countries and an annual turnover of 638 million euros (2021), you are assured of an international environment with a high level of ambition. Your workplace in Belgium is the Reynaers Campus in Duffel, the headquarters of Reynaers. The Campus houses not only offices but also a Technology Centre, Training Centre, 62,000 m² warehouses and a virtual reality meeting space for partners. Together for Better is our motto. We go far with our services in supporting customers, architects and investors. With our open and proactive collaborations, we can achieve the highest standards and together achieve the best results in every project, big or small.
Technical Services Manager in Birmingham employer: Reynaers Aluminium
Reynaers Aluminium is an exceptional employer, offering a dynamic work environment where innovation and sustainability are at the forefront. Employees benefit from competitive salaries, extensive training opportunities, and a mobility plan that promotes healthy commuting. With a strong emphasis on professional development and a collaborative culture, Reynaers provides a platform for individuals to make a significant impact in the architectural solutions industry while working in a state-of-the-art facility in Duffel, Belgium.
