At a Glance
- Tasks: Lead the Technical Services team and deliver top-notch technical support.
- Company: Dynamic construction company based in Birmingham with a focus on innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth and engagement with industry leaders.
- Why this job: Make a real impact in the construction sector while leading a talented team.
- Qualifications: Experience in facade or construction, strong management skills, and CAD proficiency.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and technically competent Technical Services Manager to lead our Technical Services function, based in our Birmingham office. The successful candidate will ideally have a strong technical background, preferably gained within a drawing or design office environment in the façade or wider construction sector. A demonstrable track record of effective team management and technical leadership is essential.
The Technical Department is structured across three core functions. While this role is specifically aligned to Technical Services, close collaboration with the wider department is critical to ensure a cohesive, professional and commercially focused approach across all activities.
Candidate Requirements
- Have a technical background within façade, aluminium systems, or the construction industry.
- Demonstrate proven management experience, including leading and developing a technical team.
- Be fully computer literate, including proficiency in Microsoft Word, Excel and Outlook.
- Have experience using CAD software (2D essential; Revit and 3D modelling advantageous but not essential).
- Possess excellent written and verbal communication skills.
- Be confident communicating at all levels, from shop floor operatives to senior leadership and board level.
- Experience using Reynapro and/or Logikal software would be advantageous, but is not essential.
Role & Responsibilities
Departmental Responsibilities
- Take overall responsibility for the Technical Services Department, with specific emphasis on delivering high-quality technical support to the business and its customers.
- Manage and develop a team.
- Deliver outstanding technical support to customers, prospects, partners and internal colleagues.
- Provide effective technical support to the Sales and Marketing teams.
- Promote the company as the leading system supplier in the market.
- Prepare project-specific technical data, drawings, schedules and calculations to support the securing of new business.
- Ensure accurate, compliant and up-to-date technical information is provided at all times.
- Attend customer meetings, site visits and industry events as required.
- Liaise with Head Office to ensure system information remains accurate and aligned with group standards.
- Engage with industry watchdogs, trade associations and advisory bodies to maintain product relevance, compliance and competitive advantage.
- Provide cost-effective technical solutions while promoting quality assurance at all times.
- Report regularly to the Director of Technical Services on departmental workload and performance, including KPI measurement and reporting.
- Record daily activities accurately within Salesforce.
- Conduct regular training reviews, competency assessments and one-to-one development meetings with team members.
General Responsibilities
- Continuously develop and maintain up-to-date product and production knowledge.
- Maintain accurate and comprehensive technical records at all times.
- Uphold professional standards and represent the business positively in all interactions.
Salary dependent on experience.
Technical Services Manager in Birmingham employer: Reynaers Aluminium UK
As a Technical Services Manager at our Birmingham office, you will join a dynamic and collaborative work culture that prioritises professional growth and technical excellence. We offer competitive salaries, comprehensive training programmes, and opportunities for career advancement within the construction sector, ensuring that our employees are well-equipped to thrive in their roles while contributing to innovative projects. Our commitment to quality and teamwork makes us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals at events or online. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Services Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and team management skills. We recommend practising common interview questions and scenarios related to the construction sector to show you’re the right fit for the job.
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s in an interview or a casual chat, being able to articulate your thoughts clearly is key. We want to see how you can engage with everyone from shop floor operatives to senior leadership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Services Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Services Manager role. Highlight your technical background in the façade or construction sector, and don’t forget to showcase your management experience. We want to see how you’ve led teams and delivered results!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that align with the job description, especially your technical skills and communication abilities. Let us know why you’re excited about this opportunity!
Showcase Your Technical Skills:Since this role requires a strong technical background, make sure to highlight your proficiency in CAD software and any relevant tools like Reynapro or Logikal. We love seeing candidates who can demonstrate their technical prowess clearly and confidently.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Reynaers Aluminium UK
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to facades and aluminium systems. Be ready to discuss your experience in a drawing or design office environment, as well as any specific projects you've worked on that showcase your expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed a technical team. Think about challenges you've faced and how you overcame them, as this will demonstrate your capability to lead effectively in the role.
✨Familiarise Yourself with Software
Since proficiency in CAD software is essential, make sure you're comfortable discussing your experience with 2D CAD and any other relevant software like Reynapro or Logikal. If you’ve used Revit or 3D modelling, be ready to share how these tools have helped you in past projects.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently, especially when discussing technical concepts. Remember, you'll need to communicate with various stakeholders, so being able to adjust your communication style is key. Prepare for questions that may require you to explain complex ideas simply.
