Heating Field Service Engineer - North Wales

Experienced Heating Engineers are required by a leading name in the boiler & renewables market to work across the North Wales region, carrying out boiler, renewable heating products and heating system repairs, servicing, site surveys and providing technical support to customers in the field.

The position will see you working on various types of renewable heating products, oil boilers, solar thermal, air source heat pumps, unvented cylinders, biomass, smart controls and other heating and renewable technology across domestic and commercial settings.

The role will involve fault finding, diagnosing and repairing systems, as well as general warranty and repair work. Full & continuous product training will be provided across all of the product range to ensure that you will be delivering excellent customer service at all times.

Overview of the role:

• Attend site to carry out repair work on products covered by the manufacturer's warranty.
• When required, carry out site survey and commissioning of the company's products.
• Promote customer satisfaction throughout the department/company ensuring that all customers receive a valued service.
• Keep up to date with current legislation regarding oil fired boilers, air source heat pumps, biomass, solar thermal & unvented hot water.
• Dealing with technical issues, administration and correspondence on a day to day basis.
• Keep up to date with new in-house developments and attend internal training programmes as required.
• Attend site-visits as required.
• Assist in the management of your diary including providing up to date local/logistical information for your area.
• Carrying out a substantial amount of driving on a daily basis with the possibility of overnight stays when required.
• Responsible for the correct use of tools and equipment on and off site and ensure that appropriate health and safety guidelines are followed.
• Provide on-site/in-house training/assessments as requested by the company.
• Identify technical/service trends and report all concerns to the TSM.
• Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager.
• Advise customers, installers and commissioning engineers on product installation.
• Encourage in-house training programmes for suspect engineers/installers.

Preferred Ideal Experience & Skills Required:

• Previous oil boiler or heat pump experience.
• Boiler fault diagnosis and repair.
• Biomass, solar or heat pump experience would be ideal.
• OFTEC, FGAS, unvented, Part P qualifications.

What's on Offer:

Working within an international business, you will enjoy the benefits that come with this and the company name brand behind them. The security and benefits that also come with this are certainly generous as is the opportunity for further career progression within the organisation too. Benefits include a good basic salary, superb OTE, van, contributory pension, 23 days holiday + banks, Bupa pension and more.

Salary: c£42k base + OT, vehicle, pension, Bupa & more excellent benefits

Location: North Wales

Company: The organisation is one of Europe’s leading names in the boiler, heating and renewable technology market.

Diversity & Inclusion: Reymas operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.