At a Glance
- Tasks: Build and scale the Lettings & Property Management unit from scratch.
- Company: Join Reya, a forward-thinking company revolutionising real estate services with AI.
- Benefits: Enjoy meaningful equity, unlimited paid time off, and a vibrant office environment.
- Other info: Collaborate closely with founders and engineers in a dynamic startup atmosphere.
- Why this job: Be a pioneer in transforming property management and make a lasting impact.
- Qualifications: Experience in lettings or property management and strong operational skills.
The predicted salary is between 60000 - 80000 £ per year.
Reya is building the future of real estate services. We acquire and modernise real estate services businesses using agentic AI, rebuilding operations from the ground up with a focus on real customers, real properties, and real revenue. Lettings and property management are among the most operationally complex areas of real estate. They are high-volume, recurring-revenue businesses that remain heavily manual and system-fragmented. This makes them a core pillar of Reya's roll-up strategy.
We are now looking for a Founding Operator to establish and scale the Lettings & Property Management function within Reya.
The role
This is not a traditional Lettings Director or Property Management role. As Founding Operator, you will be responsible for building the Lettings & Property Management unit from the ground up. In the early phase, this means operating directly on landlord properties and running day-to-day lettings and management workflows. Over time, you will grow this into a scalable business unit and lead integration efforts following acquisitions. You will work closely with the founders and engineering team to translate real operational workflows into systems and automation, shaping how this vertical operates long-term.
What you'll do
- Early phase
- Source and onboard landlord clients
- Operate lettings end-to-end, including marketing, enquiries, viewings, offers, and compliance
- Run property management workflows, including maintenance, renewals, and tenant communication
- Establish initial processes, standards, and service levels
- Identify inefficiencies and opportunities for automation within day-to-day operations
- Scaling phase
- Design and own the operating model for Lettings & Property Management
- Build and lead the lettings and property management team
- Own the P&L for this business unit
- Lead post-acquisition integration of lettings and property management businesses
- Standardise systems, processes, and data across the group
- Ensure service quality improves as the business scales
Who you are
- Experienced in lettings and/or property management within a real operating business
- Comfortable being hands-on in the early stages of building something new
- Strong operational judgment and attention to detail
- Able to work cross-functionally with engineers and founders
- Motivated by ownership, responsibility, and long-term impact
Compensation
- Meaningful early-stage equity
- Unlimited paid time off
- In-person London office with founders and engineers
Founding Operator (Lettings) London, UK employer: Reya UKCO Limited
Reya is an exceptional employer, offering a unique opportunity to shape the future of real estate services in London. With a strong focus on innovation and operational excellence, employees benefit from meaningful equity, unlimited paid time off, and a collaborative work culture that encourages personal and professional growth. As a Founding Operator, you will play a pivotal role in building a scalable business unit while working closely with visionary founders and a talented engineering team, making a lasting impact in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Founding Operator (Lettings) London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the real estate industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team members, be ready to discuss your experience in lettings and property management. Share specific examples of how you've tackled challenges and improved processes in previous roles.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to highlight how your skills can help them build their lettings and property management unit.
✨Tip Number 4
Apply through our website! We at StudySmarter want to make sure your application gets the attention it deserves. By applying directly, you’ll ensure that your profile is seen by the right people who are looking for someone just like you to help shape the future of real estate services.
We think you need these skills to ace Founding Operator (Lettings) London, UK
Some tips for your application 🫡
Show Your Passion for Real Estate:When writing your application, let us see your enthusiasm for the real estate industry. Share any relevant experiences or projects that highlight your understanding of lettings and property management. We want to know why you're excited about building something new with us!
Be Specific About Your Experience:Don’t just list your previous roles; dive into the details! Tell us about specific challenges you faced in lettings or property management and how you tackled them. This will help us understand your operational judgement and attention to detail.
Highlight Your Hands-On Approach:Since this role is all about getting stuck in during the early stages, make sure to emphasise your hands-on experience. Share examples where you’ve rolled up your sleeves and made a tangible impact in your previous roles. We love a proactive attitude!
Tailor Your Application to Us:Take a moment to research Reya and our mission. Tailor your application to reflect how your skills and values align with what we’re building. Remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Reya UKCO Limited
✨Know the Company Inside Out
Before your interview, dive deep into Reya's mission and values. Understand how they are revolutionising real estate services with agentic AI. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Hands-On Experience
As a Founding Operator, being hands-on is crucial. Prepare examples from your past roles where you've directly managed lettings or property management workflows. Highlight specific challenges you faced and how you overcame them to demonstrate your operational judgement.
✨Emphasise Your Problem-Solving Skills
Reya is looking for someone who can identify inefficiencies and drive automation. Think of instances where you've streamlined processes or introduced new systems in your previous jobs. Be ready to discuss these experiences and the impact they had on the business.
✨Prepare Questions for the Founders
Interviews are a two-way street! Prepare insightful questions about Reya's future plans, especially regarding the Lettings & Property Management unit. This shows your genuine interest in the role and helps you gauge if the company aligns with your career aspirations.
