At a Glance
- Tasks: Build and scale the Lettings & Property Management unit from scratch.
- Company: Join Reya, a forward-thinking real estate tech company revolutionising the industry.
- Benefits: Enjoy meaningful equity, unlimited paid time off, and a vibrant office environment.
- Other info: Work closely with founders and engineers in a dynamic, growth-focused setting.
- Why this job: Be a key player in transforming real estate with innovative AI solutions.
- Qualifications: Experience in lettings or property management and a hands-on approach.
The predicted salary is between 60000 - 80000 £ per year.
Reya is building the future of real estate services. We acquire and modernise real estate services businesses using agentic AI, rebuilding operations from the ground up with a focus on real customers, real properties, and real revenue. Lettings and property management are among the most operationally complex areas of real estate. They are high-volume, recurring-revenue businesses that remain heavily manual and system-fragmented. This makes them a core pillar of Reya's roll-up strategy.
We are now looking for a Founding Operator to establish and scale the Lettings & Property Management function within Reya.
The role
This is not a traditional Lettings Director or Property Management role. As Founding Operator, you will be responsible for building the Lettings & Property Management unit from the ground up. In the early phase, this means operating directly on landlord properties and running day-to-day lettings and management workflows. Over time, you will grow this into a scalable business unit and lead integration efforts following acquisitions. You will work closely with the founders and engineering team to translate real operational workflows into systems and automation, shaping how this vertical operates long-term.
What you’ll do
- Early phase
- Source and onboard landlord clients
- Operate lettings end-to-end, including marketing, enquiries, viewings, offers, and compliance
- Run property management workflows, including maintenance, renewals, and tenant communication
- Establish initial processes, standards, and service levels
- Identify inefficiencies and opportunities for automation within day-to-day operations
- Scaling phase
- Design and own the operating model for Lettings & Property Management
- Build and lead the lettings and property management team
- Own the P&L for this business unit
- Lead post-acquisition integration of lettings and property management businesses
- Standardise systems, processes, and data across the group
- Ensure service quality improves as the business scales
Who you are
- Experienced in lettings and/or property management within a real operating business
- Comfortable being hands-on in the early stages of building something new
- Strong operational judgment and attention to detail
- Able to work cross-functionally with engineers and founders
- Motivated by ownership, responsibility, and long-term impact
Compensation
- Meaningful early-stage equity
- Unlimited paid time off
- In-person London office with founders and engineers
Founding Operator (Lettings) London, UK employer: Reya UKCO Limited
Reya is an exceptional employer, offering a unique opportunity to shape the future of real estate services in London. With a strong focus on innovation and automation, employees benefit from a collaborative work culture that encourages ownership and responsibility, alongside meaningful early-stage equity and unlimited paid time off. The chance to work closely with founders and engineers in a dynamic environment fosters significant personal and professional growth, making Reya an attractive choice for those seeking impactful careers in lettings and property management.
StudySmarter Expert Advice🤫
We think this is how you could land Founding Operator (Lettings) London, UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the real estate industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet hiring managers or team members, be ready to discuss your experience in lettings and property management. Share specific examples of how you've tackled challenges and improved processes in previous roles.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can make all the difference and show your enthusiasm for being part of their journey.
✨Tip Number 4
Prepare for interviews by understanding the company's vision and operations. Research Reya’s approach to modernising real estate services and think about how your background aligns with their goals. This will help you stand out as a candidate who’s genuinely invested in their mission.
We think you need these skills to ace Founding Operator (Lettings) London, UK
Some tips for your application 🫡
Show Your Passion for Real Estate:When you're writing your application, let your enthusiasm for real estate shine through! We want to see that you’re not just looking for a job, but that you genuinely care about transforming the lettings and property management landscape.
Be Specific About Your Experience:Make sure to highlight your relevant experience in lettings and property management. We love details, so share specific examples of how you've tackled challenges or improved processes in your previous roles.
Demonstrate Your Problem-Solving Skills:Since we’re all about building and scaling, it’s crucial to show us how you’ve identified inefficiencies and implemented solutions in past positions. Share those success stories that showcase your operational judgment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Reya UKCO Limited
✨Know the Company Inside Out
Before your interview, dive deep into Reya's mission and values. Understand how they’re using AI to modernise real estate services. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Hands-On Experience
As a Founding Operator, being hands-on is crucial. Prepare examples from your past roles where you’ve directly managed lettings or property management tasks. Highlight any specific challenges you faced and how you overcame them.
✨Demonstrate Your Operational Savvy
Be ready to discuss your approach to identifying inefficiencies and opportunities for automation. Think of specific instances where you improved processes in previous roles, as this aligns perfectly with what Reya is looking for.
✨Engage with the Founders' Vision
Since you'll be working closely with the founders, express your excitement about building something new. Share your thoughts on how you can contribute to shaping the Lettings & Property Management unit and ask insightful questions about their vision.