Sales Counter Manager

Overview

Are you passionate about delivering exceptional customer service and driving sales success?

Rexel UK is looking for a dynamic and customer-focused individual to join our Leeds branch as a Sales Counter Manager. This is a fantastic opportunity to lead the sales counter team, build strong customer relationships, and contribute to the success of a highly reputable company in the electrical distribution industry.

As a Sales Counter Manager, you will play a pivotal role in ensuring the smooth operation of the sales counter while driving profitable sales.

Responsibilities

• Delivering outstanding customer service to create long-term customer loyalty
• Building and maintaining successful partnerships with customers, colleagues, and suppliers
• Consistently generating profitable counter sales using innovative techniques and resources
• Managing stock displays to showcase a wide range of products and services
• Promoting local promotions and incentives to boost sales performance
• Maintaining a clean, tidy, and well-presented sales counter environment
• Utilizing IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience

Benefits

• Gainshare bonus scheme, allowing you to be directly rewarded for growth
• 25 days annual leave plus bank holidays, and enjoy your birthday off too!
• Competitive enhanced family leave benefits
• Extensive Learning and Development opportunities from day one
• Opportunity to Buy and Sell annual leave
• Free virtual GP service, accessible 24/7
• Comprehensive health and wellbeing support programme
• Staff discount on our webshop!
• Exclusive holiday offers through our travel partner
• Free financial education and mortgage advice

Skills

• A customer-centric mindset with a strong background in customer service
• Proactive sales experience via phone, face-to-face, and online channels
• The ability to thrive in a fast-paced environment while maintaining attention to detail
• A flexible approach and the ability to work under pressure
• Ability to recognise sales opportunities and embrace change.
• Experience in sales or target-driven roles (B2B, B2C).
• Intermediate IT skills (Outlook, Excel, PowerPoint).
• Electrical product knowledge (advantageous but not essential)

Behaviours

Collaboration: Building partnerships and working with others to meet shared objectives.

Customer Focus: Building strong customer relationships and delivering customer-centric solutions.

Takes Accountability: Holding self and others accountable to meet commitments.

At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we\\\’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\\\’re making sure everyone feels supported and confident to be their best.