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- Tasks: Lead the sales counter team and deliver exceptional customer service.
- Company: Join Rexel UK, a reputable leader in electrical distribution.
- Benefits: Enjoy 25 days annual leave, gainshare bonuses, and extensive learning opportunities.
- Why this job: Be part of a dynamic team that values diversity and creativity.
- Qualifications: Customer service experience and proactive sales skills are essential.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional customer service and driving sales success? Rexel UK is looking for a dynamic and customer-focused individual to join our Leeds branch as a Sales Counter Manager. This is a fantastic opportunity to lead the sales counter team, build strong customer relationships, and contribute to the success of a highly reputable company in the electrical distribution industry. As a Sales Counter Manager, you will play a pivotal role in ensuring the smooth operation of the sales counter while driving profitable sales. Your responsibilities will include: * Delivering outstanding customer service to create long-term customer loyalty * Building and maintaining successful partnerships with customers, colleagues, and suppliers * Consistently generating profitable counter sales using innovative techniques and resources * Managing stock displays to showcase a wide range of products and services * Promoting local promotions and incentives to boost sales performance * Maintaining a clean, tidy, and well-presented sales counter environment * Utilizing IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience The Benefits of a Career with Rexel: * Gainshare bonus scheme, allowing you to be directly rewarded for growth * 25 days annual leave plus bank holidays, and enjoy your birthday off too! * Competitive enhanced family leave benefits * Extensive Learning and Development opportunities from day one * Opportunity to Buy and Sell annual leave * Free virtual GP service, accessible 24/7 * Comprehensive health and wellbeing support programme * Staff discount on our webshop! * Exclusive holiday offers through our travel partner * Free financial education and mortgage advice Skills that will set you up for success: * A customer-centric mindset with a strong background in customer service * Proactive sales experience via phone, face-to-face, and online channels * The ability to thrive in a fast-paced environment while maintaining attention to detail * A flexible approach and the ability to work under pressure * Ability to recognise sales opportunities and embrace change. * Experience in sales or target-driven roles (B2B, B2C). * Intermediate IT skills (Outlook, Excel, PowerPoint). * Electrical product knowledge (advantageous but not essential) Behaviours that will set you up for success: Collaboration : Building partnerships and working with others to meet shared objectives. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Takes Accountability : Holding self and others accountable to meet commitments. At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\’re making sure everyone feels supported and confident to be their best
Sales Counter Manager employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager
✨Tip Number 1
Familiarise yourself with the electrical distribution industry and Rexel UK specifically. Understanding their products, services, and customer base will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships and resolved issues in previous roles. This will highlight your customer-centric mindset, which is crucial for the Sales Counter Manager position.
✨Tip Number 3
Research common sales techniques and be ready to discuss innovative strategies you've used to drive sales in the past. This will demonstrate your proactive sales experience and ability to generate profitable counter sales.
✨Tip Number 4
Prepare to discuss your experience with IT systems, particularly any familiarity with M3, Vecta, or Microsoft Office. Being able to articulate how you've used these tools to enhance customer experiences will set you apart from other candidates.
We think you need these skills to ace Sales Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and sales achievements. Use specific examples that demonstrate your ability to build strong customer relationships and drive sales success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention how your skills align with the responsibilities of the Sales Counter Manager role and express your enthusiasm for joining Rexel UK.
Highlight Relevant Skills: In your application, emphasise your proactive sales experience and IT skills. Mention any familiarity with electrical products, as this could give you an edge, even if it's not essential.
Showcase Your Customer-Centric Mindset: Demonstrate your customer-focused approach in your application. Provide examples of how you've successfully built partnerships and delivered exceptional customer service in previous roles.
How to prepare for a job interview at Rexel
✨Showcase Your Customer Service Skills
As a Sales Counter Manager, your ability to deliver exceptional customer service is crucial. Prepare examples of how you've successfully built customer relationships in the past and be ready to discuss specific situations where you went above and beyond to meet customer needs.
✨Demonstrate Your Sales Acumen
Highlight your proactive sales experience during the interview. Be prepared to share innovative techniques you've used to drive sales, whether through face-to-face interactions or online channels. This will show that you understand the importance of generating profitable sales.
✨Familiarise Yourself with Relevant IT Systems
Since the role involves using IT systems like M3, Vecta, and Microsoft Office, it’s beneficial to brush up on these tools before your interview. If you have experience with similar systems, mention this to demonstrate your technical proficiency.
✨Emphasise Your Team Collaboration Skills
Rexel values collaboration, so be ready to discuss how you've worked effectively within a team. Share examples of how you've built partnerships with colleagues and contributed to shared objectives, showcasing your ability to thrive in a team-oriented environment.
