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- Tasks: Lead the sales counter team and deliver exceptional customer service.
- Company: Join Rexel UK, a reputable leader in electrical distribution.
- Benefits: Enjoy 25 days annual leave, gainshare bonuses, and extensive learning opportunities.
- Why this job: Be part of a dynamic team that values diversity and creativity.
- Qualifications: Customer service experience and proactive sales skills are essential.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional customer service and driving sales success?
Apply (by clicking the relevant button) after checking through all the related job information below.
Rexel UK is looking for a dynamic and customer-focused individual to join our Leeds branch as a Sales Counter Manager. This is a fantastic opportunity to lead the sales counter team, build strong customer relationships, and contribute to the success of a highly reputable company in the electrical distribution industry.
As a Sales Counter Manager, you will play a pivotal role in ensuring the smooth operation of the sales counter while driving profitable sales.
Your responsibilities will include:
* Delivering outstanding customer service to create long-term customer loyalty
* Building and maintaining successful partnerships with customers, colleagues, and suppliers
* Consistently generating profitable counter sales using innovative techniques and resources
* Managing stock displays to showcase a wide range of products and services
* Promoting local promotions and incentives to boost sales performance
* Maintaining a clean, tidy, and well-presented sales counter environment
* Utilizing IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
The Benefits of a Career with Rexel:
* Gainshare bonus scheme, allowing you to be directly rewarded for growth
* 25 days annual leave plus bank holidays, and enjoy your birthday off too!
* Competitive enhanced family leave benefits
* Extensive Learning and Development opportunities from day one
* Opportunity to Buy and Sell annual leave
* Free virtual GP service, accessible 24/7
* Comprehensive health and wellbeing support programme
* Staff discount on our webshop!
* Exclusive holiday offers through our travel partner
* Free financial education and mortgage advice
Skills that will set you up for success:
* A customer-centric mindset with a strong background in customer service
* Proactive sales experience via phone, face-to-face, and online channels
* The ability to thrive in a fast-paced environment while maintaining attention to detail
* A flexible approach and the ability to work under pressure
* Ability to recognise sales opportunities and embrace change.
* Experience in sales or target-driven roles (B2B, B2C).
* Intermediate IT skills (Outlook, Excel, PowerPoint).
* Electrical product knowledge (advantageous but not essential)
Behaviours that will set you up for success:
Collaboration : Building partnerships and working with others to meet shared objectives.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Takes Accountability : Holding self and others accountable to meet commitments.
At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\’re making sure everyone feels supported and confident to be their best
Sales Counter Manager employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager
✨Tip Number 1
Familiarise yourself with the electrical distribution industry and Rexel's product offerings. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Showcase your customer service skills during the interview by sharing specific examples of how you've built strong relationships in previous roles. This will demonstrate your customer-centric mindset, which is crucial for the Sales Counter Manager position.
✨Tip Number 3
Prepare to discuss your experience with sales techniques and how you've successfully driven sales in past roles. Highlight any innovative strategies you've used to generate sales, as this aligns perfectly with the responsibilities of the role.
✨Tip Number 4
Be ready to talk about your IT skills, especially with systems like Microsoft Office. Mention any experience you have with stock management or sales tracking software, as this will show you're equipped to handle the operational aspects of the role.
We think you need these skills to ace Sales Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and sales achievements. Use specific examples that demonstrate your ability to build relationships and drive sales, as these are key aspects of the Sales Counter Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention how your skills align with Rexel UK's values and the responsibilities of the position. Be sure to include any relevant experience with IT systems or electrical products.
Showcase Relevant Skills: Emphasise your proactive sales experience and ability to thrive in fast-paced environments. Highlight your intermediate IT skills and any experience you have with stock management or promotional activities, as these will be beneficial for the role.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Sales Counter Manager.
How to prepare for a job interview at Rexel
✨Showcase Your Customer Service Skills
As a Sales Counter Manager, exceptional customer service is key. Prepare examples of how you've successfully built relationships with customers in the past and how you’ve handled challenging situations to ensure customer satisfaction.
✨Demonstrate Your Sales Acumen
Be ready to discuss your proactive sales experience. Highlight specific techniques you've used to drive sales, whether through face-to-face interactions or online channels, and be prepared to share any measurable results from your efforts.
✨Familiarise Yourself with Relevant IT Systems
Since the role involves using IT systems like M3, Vecta, and Microsoft Office, brush up on these tools. If you have experience with similar software, mention it during the interview to show your tech-savviness.
✨Emphasise Your Ability to Work Under Pressure
The fast-paced environment at Rexel UK requires someone who can maintain attention to detail while managing multiple tasks. Prepare to discuss instances where you've thrived under pressure and how you prioritised effectively.
