Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding customer service and manage stock at our Leeds branch.
- Company: Join Rexel UK, a global leader in electrical wholesale.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
- Other info: Diversity is celebrated here; bring your unique self to our team!
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a customer-first mindset are essential.
The predicted salary is between 24000 - 30000 £ per year.
Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale? Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Leeds branch, working Monday to Friday, 7am to 4pm or 8am to 5pm. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and contributing to the overall success of the branch.
Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
The Benefits of a Career with Rexel:
- Bonuses: Performance related bonus scheme – get rewarded for growth
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) Take your birthday off and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers.
Your key responsibilities will include:
- Customer Service: Provide excellent service to customers over the phone and face-to-face.
- Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
- Trade Counter: Serve customers efficiently and professionally.
- Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
- Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
- Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
- Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.
Qualifications:
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
What we’re looking for:
- Strong communication skills, with the confidence to interact effectively with customers and colleagues.
- Motivation to take on new challenges and learn.
- Good organisational skills, with the ability to work to deadlines and manage your workload.
- A customer-first mindset, understanding that the customer is the most important element of branch operations.
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Branch Assistant in Holbeck employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Holbeck
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rexel UK. Understand their products, values, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the Branch Assistant role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! Rexel values collaboration, so be prepared to discuss how you've worked with others to achieve goals. Whether it's in a previous job or a group project, highlight those moments where you made a difference as part of a team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Assistant in Holbeck
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. It shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Branch Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Rexel
✨Know Your Customer Service Basics
Since the role is all about delivering outstanding customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. Rexel values a customer-first mindset, so be ready to discuss how you can contribute to that.
✨Familiarise Yourself with the Products
Take some time to learn about the types of electrical products and services Rexel offers. This will not only show your enthusiasm for the role but also help you answer questions confidently. Being knowledgeable about their offerings can set you apart from other candidates.
✨Demonstrate Teamwork Skills
Rexel emphasises collaboration, so think of instances where you've successfully worked in a team. Be prepared to share how you build partnerships and achieve shared objectives. Highlighting your ability to work well with others will resonate with their company culture.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview, especially related to stock management and sales administration. Think through how you would handle tasks like processing orders or managing stock levels. Showing that you can think on your feet will impress the interviewers.