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- Tasks: Provide excellent customer service and manage stock at our Enfield branch.
- Company: Join Rexel UK, a global leader in electrical wholesale.
- Benefits: 33 days annual leave, bonuses, staff discounts, and extensive learning opportunities.
- Other info: Diversity is celebrated here; bring your unique perspective!
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a customer-first mindset are essential.
The predicted salary is between 24000 - 30000 £ per year.
Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale? Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Enfield branch, working Monday to Friday, 40 hours between the hours of 7am and 5pm. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and contributing to the overall success of the branch.
Rexel is a worldwide expert in distributing electric and energy efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
The Benefits of a Career with Rexel:
- Bonuses: Gainshare bonus scheme – get rewarded for growth
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) Take your birthday off and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers.
Your key responsibilities will include:
- Customer Service: Provide excellent service to customers over the phone and face-to-face.
- Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
- Trade Counter: Serve customers efficiently and professionally.
- Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
- Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
- Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
- Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.
Qualifications:
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
What we’re looking for:
- Strong communication skills, with the confidence to interact effectively with customers and colleagues.
- Motivation to take on new challenges and learn.
- Good organisational skills, with the ability to work to deadlines and manage your workload.
- A customer-first mindset, understanding that the customer is the most important element of branch operations.
At Rexel UK, we actively seek talent with different experiences, backgrounds and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Branch Assistant in Enfield Town employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Enfield Town
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Rexel. Understand their products, values, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! Since the Branch Assistant role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the team.
✨Tip Number 3
Show off your teamwork spirit! Rexel values collaboration, so be prepared to discuss how you've worked with others in the past. Whether it’s a project at school or a job, highlight how you contributed to achieving shared goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Rexel family. So, get your application in and let’s make this happen!
We think you need these skills to ace Branch Assistant in Enfield Town
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about delivering outstanding service!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Branch Assistant role. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Rexel
✨Know Your Customer Service Basics
As a Branch Assistant, you'll be the face of the branch, so brush up on your customer service skills. Think about examples where you've gone above and beyond for a customer, as this will show your commitment to delivering outstanding service.
✨Familiarise Yourself with Stock Management
Understanding stock management is key for this role. Before the interview, take some time to learn about basic inventory processes. Be ready to discuss how you would handle stock in and out, as well as any relevant experiences you have.
✨Show Your Team Spirit
Rexel values collaboration, so be prepared to talk about times when you've worked effectively in a team. Highlight your ability to build partnerships and how you contribute to shared objectives, as this will resonate well with their culture.
✨Demonstrate Your Motivation to Learn
This role requires a willingness to learn about new products and services. Share your enthusiasm for personal development and any steps you've taken to enhance your knowledge in previous roles. This will show that you're not just looking for a job, but a career.