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- Tasks: Lead and optimise customer engagement strategies using data and insights.
- Company: Join a forward-thinking company focused on innovative customer relationships.
- Benefits: Enjoy 33 days of annual leave, bonuses, and enhanced parental leave.
- Other info: Be part of a high-performing team with opportunities for growth.
- Why this job: Shape the future of CRM and make a real impact on customer experience.
- Qualifications: Experience in CRM and a passion for data-driven marketing.
The predicted salary is between 45000 - 55000 £ per year.
Looking to join a business where you can shape the future of customer engagement and make a real commercial impact? Want to help move CRM from campaign‑led marketing to an insight‑led function that drives growth, retention, and customer value? We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey in this brand new role joining our high performing Marketing team.
The CRM Manager will own and optimise the end‑to‑end customer lifecycle across our trade customer base, using data, insight, and automation to drive growth, retention, and share of wallet. This role is critical in shifting CRM from campaign‑led marketing to a commercially driven, insight‑led function that supports account development and customer experience at scale.
Benefits
- Gainshare bonus scheme – get rewarded for growth
- Performance Related Bonus scheme
- 33 days annual leave (including bank holidays, increasing throughout the years too!)
- You can also buy and sell holiday each year
- Enhanced parental leave
CRM Manager employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its CRM strategies. Show us that you understand their goals and how you can contribute to moving CRM from campaign-led to insight-led marketing.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of CRM Manager. Highlight your skills in data analysis, customer engagement, and automation to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let your enthusiasm for CRM shine through! We want to see how you can help us shift from campaign-led marketing to an insight-led function. Share specific examples of how you've driven growth and retention in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the CRM Manager role. Highlight relevant experience and skills that align with our job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Use Data to Your Advantage: Since this role is all about using data and insights, don’t shy away from showcasing your analytical skills. Include metrics and results from your past work that demonstrate your ability to drive customer value and optimise the customer lifecycle.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Rexel
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the latest CRM trends and tools. Familiarise yourself with how data and insights can drive customer engagement and retention. This will show that you’re not just a candidate but a potential game-changer for their marketing team.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data to inform your CRM strategies. Be ready to explain how your insights led to measurable growth or improved customer experiences. This will demonstrate your ability to shift from campaign-led to insight-led marketing.
✨Emphasise Team Collaboration
Since this role is about being part of a high-performing team, highlight your experience working collaboratively. Share stories that showcase your ability to work with cross-functional teams to achieve common goals, as this is crucial for optimising the customer lifecycle.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your understanding of the role and the company’s vision. Inquire about their current CRM strategies and how they envision the future of customer engagement. This shows your genuine interest and strategic thinking.