At a Glance
- Tasks: Support the Business Manager in driving sales and delivering exceptional customer service.
- Company: Join Rexel Brentwood, a leading electrical wholesaler with a collaborative culture.
- Benefits: Enjoy 33 days annual leave, bonuses, private medical insurance, and staff discounts.
- Other info: Diversity is celebrated here, fostering creativity and fresh ideas.
- Why this job: Inspire a high-performing team and make a real impact in branch operations.
- Qualifications: Strong collaboration, communication, and problem-solving skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Are you ready to take the next step in your career? Rexel Brentwood is seeking a dynamic and motivated Assistant Manager to join our team and help drive success in our branch operations. Rexel is a leading electrical wholesaler, committed to delivering exceptional service and innovative solutions to our customers. At our Heathrow branch, we pride ourselves on fostering a collaborative and professional environment where employees can thrive.
The Benefits of a Career with Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday each year
- Enhanced parental leave
- Support & Development: Extensive learning opportunities from day one.
- Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships. Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards. You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively. When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly.
Qualifications:
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success as an Assistant Manager include:
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
- COMMUNICATION: Clearly conveys information and ideas to individuals or groups.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner
- DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
What we are looking for:
- Drive to inspire a high-performing team and keep the branch running at its best
- Enjoys motivating, coaching, developing and holding the team accountable
- Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence
- Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities
- Able to use performance data to spot trends, prioritise actions and make commercial decisions
- Practical IT skills to manage stock, sales and workflows using our systems daily
- Proactive, organised and results-driven mindset
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Assistant Manager in Brentwood employer: Rexel
Rexel is an exceptional employer that prioritises a healthy work-life balance for its Class 2 Drivers, offering a supportive environment with extensive learning opportunities from day one. With benefits like 33 days of annual leave, private medical insurance, and a contributory pension scheme, employees can thrive both personally and professionally while contributing to a company dedicated to delivering smart electrical solutions. Join our diverse team at the Exeter Hub, where collaboration and customer focus are at the heart of what we do.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Brentwood
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Rexel, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Rexel!
We think you need these skills to ace Assistant Manager in Brentwood
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Rexel, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Rexel and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Rexel that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Rexel
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
