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For Companies At a Glance
- Tasks: Lead and coach your team to ensure top-notch customer service and smooth operations.
- Company: Join a leading distribution company with a focus on growth and teamwork.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference by driving customer satisfaction and operational success.
- Qualifications: Strong communication skills and experience in managing teams and priorities.
The predicted salary is between 30000 - 42000 £ per year.
A leading distribution company in the UK is looking for an experienced Assistant Branch Manager at their Derby branch. You will support the Area Branch Manager in driving customer satisfaction and operational success by coaching your team and overseeing daily operations.
The ideal candidate possesses excellent negotiation and communication skills, a strong focus on customer service, and the ability to manage multiple priorities effectively. Additional responsibilities include training staff and ensuring compliance with health and safety standards.
Branch Team Lead Derby | Growth, Coaching & Ops employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Team Lead Derby | Growth, Coaching & Ops
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to coaching and operations. We can role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how you've improved customer satisfaction in past roles. We want to highlight our strengths!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there!
We think you need these skills to ace Branch Team Lead Derby | Growth, Coaching & Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in coaching and managing teams. We want to see how you've driven customer satisfaction and operational success in your previous roles.
Showcase Your Skills: In your cover letter, emphasise your negotiation and communication skills. We’re looking for someone who can effectively manage multiple priorities, so give us examples of how you’ve done this before.
Be Specific About Your Experience: When detailing your past roles, be specific about your responsibilities and achievements. We love numbers, so if you improved customer satisfaction scores or streamlined operations, let us know!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rexel
✨Know the Company Inside Out
Before your interview, make sure you research the distribution company thoroughly. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Coaching Skills
As a Branch Team Lead, you'll be expected to coach your team. Prepare examples of how you've successfully trained or mentored others in the past. Highlight specific situations where your coaching led to improved performance or customer satisfaction.
✨Demonstrate Your Customer Focus
Customer satisfaction is key in this role. Be ready to discuss how you've handled customer complaints or gone above and beyond to ensure a positive experience. Use real-life examples to illustrate your commitment to excellent service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage multiple priorities and ensure compliance with health and safety standards. Think of scenarios where you've had to juggle tasks or enforce safety protocols, and be prepared to explain your thought process and actions.
