Branch Assistant - Trade Counter & Customer Growth
Branch Assistant - Trade Counter & Customer Growth

Branch Assistant - Trade Counter & Customer Growth

Full-Time 22000 - 28000 £ / year (est.) No home office possible
Rexel

At a Glance

  • Tasks: Provide top-notch customer service at the Trade Counter and assist with stock operations.
  • Company: Global leader in electrical wholesale with a strong focus on customer satisfaction.
  • Benefits: Bonuses, 33 days annual leave, and extensive learning opportunities.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
  • Qualifications: Experience in customer service and a passion for delivering outstanding service.

The predicted salary is between 22000 - 28000 £ per year.

A global leader in electrical wholesale is seeking a Branch Assistant for their Leeds branch. This role involves providing excellent customer service at the Trade Counter, managing stock operations, and supporting the sales team with calls and order processing.

Candidates should have experience in customer service and a passion for delivering outstanding service.

The position offers benefits like bonuses, 33 days annual leave, and extensive learning opportunities.

Branch Assistant - Trade Counter & Customer Growth employer: Rexel

As a global leader in electrical wholesale, we pride ourselves on fostering a dynamic work environment at our Leeds branch, where exceptional customer service is at the heart of everything we do. Our employees enjoy generous benefits such as bonuses and 33 days of annual leave, alongside extensive opportunities for personal and professional growth, making us an excellent employer for those seeking a rewarding career in a supportive and collaborative culture.
Rexel

Contact Detail:

Rexel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant - Trade Counter & Customer Growth

✨Tip Number 1

Get to know the company inside out! Research their values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there. Plus, it might just give you an edge in the hiring process!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Branch Assistant - Trade Counter & Customer Growth

Customer Service
Stock Management
Sales Support
Order Processing
Communication Skills
Attention to Detail
Teamwork
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your passion for delivering outstanding service.

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Branch Assistant role. Mention how your skills align with the responsibilities listed in the job description, like managing stock operations and supporting the sales team.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Rexel

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or gone above and beyond to ensure satisfaction. This will show that you understand the importance of excellent service at the Trade Counter.

✨Familiarise Yourself with Stock Operations

Since managing stock operations is a key part of the role, take some time to learn about inventory management practices. You might be asked how you would handle stock discrepancies or how to optimise stock levels, so having a few strategies in mind can really impress.

✨Prepare for Sales Support Questions

Think about your experience supporting sales teams. Be prepared to discuss how you've assisted with order processing or managed calls in previous roles. Highlight any tools or systems you’ve used that could be relevant to this position.

✨Show Your Passion for Learning

This role offers extensive learning opportunities, so express your enthusiasm for personal and professional growth. Share examples of how you've pursued learning in the past, whether through formal training or self-directed study, to demonstrate that you're eager to develop your skills further.

Branch Assistant - Trade Counter & Customer Growth
Rexel

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