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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage stock efficiently.
- Company: Join Rexel UK, a dynamic company with a focus on teamwork.
- Benefits: Flexible part-time hours, great team environment, and opportunities to learn.
- Other info: Perfect for students looking to balance work and studies.
- Why this job: Gain hands-on experience in a fast-paced setting while helping customers.
- Qualifications: Strong communication skills and a passion for learning new things.
The predicted salary is between 12 - 15 £ per hour.
Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Norwich Branch, working Monday to Friday. This is a part‑time opportunity – please state ideal hours in your application.
Key Responsibilities
- Customer Service: Provide excellent service to customers over the phone and face‑to‑face.
- Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
- Trade Counter: Serve customers efficiently and professionally.
- Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
- Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
- Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
- Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.
Qualifications
- Strong communication skills, with the confidence to interact effectively with customers and colleagues.
- Motivation to take on new challenges and learn.
- Good organisational skills, with the ability to work to deadlines and manage your workload.
- A customer‑first mindset, understanding that the customer is the most important element of branch operations.
Behavioural Expectations
- Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives.
- Takes Accountability: Taking action, overcoming obstacles, and meeting commitments.
- Customer Focus: Building strong customer relationships and delivering customer‑centric solutions.
Branch and Warehouse Assistant (Part Time) employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch and Warehouse Assistant (Part Time)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rexel UK. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and stock management. Confidence is key!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Rexel UK is looking for someone motivated and friendly, so don’t be afraid to show them who you are beyond your CV.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Branch and Warehouse Assistant (Part Time)
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're excited about the role and ready to bring your A-game to our Norwich Branch!
Be Specific About Your Availability: Since this is a part-time position, make sure to clearly state your ideal working hours in your application. This helps us understand how you can fit into our team schedule.
Highlight Relevant Experience: If you've got experience in stock management or customer service, don’t hold back! Share specific examples that showcase your skills and how they relate to the responsibilities of the Branch Assistant role.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but ensure your language is clear and respectful. We’re looking for someone who can connect with customers and colleagues alike!
How to prepare for a job interview at Rexel
✨Know Your Stuff
Familiarise yourself with Rexel UK and their products. Being able to discuss their offerings shows you're genuinely interested and prepared. Brush up on stock management processes and customer service best practices, as these are key parts of the role.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, practice how you articulate your thoughts. Prepare examples of how you've successfully interacted with customers in the past, whether over the phone or face-to-face. This will demonstrate your confidence and customer-first mindset.
✨Be Ready to Discuss Teamwork
Rexel values collaboration, so think of times when you've worked well in a team. Be ready to share specific examples that highlight your ability to build partnerships and achieve shared objectives. This will show that you can contribute positively to their work environment.
✨Prepare Your Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your interest but also helps you determine if Rexel UK is the right fit for you. Plus, it gives you a chance to engage with your interviewers.