At a Glance
- Tasks: Lead the sales counter, build customer relationships, and drive profitable sales.
- Company: Join Rexel, a diverse and innovative company focused on teamwork and success.
- Benefits: Enjoy a supportive environment with opportunities for growth and creativity.
- Other info: Diverse team culture that values individuality and fresh ideas.
- Why this job: Be the face of Rexel and make a real impact on customer experiences.
- Qualifications: No formal qualifications needed; focus on collaboration, accountability, and customer service.
The predicted salary is between 28800 - 43200 £ per year.
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.
Key responsibilities will include:
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well-presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
- FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Sales Counter Manager in Birmingham employer: Rexel
At Rexel UK, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Sales Counter Manager, you will not only have the opportunity to build strong customer relationships and drive sales but also benefit from a supportive environment that encourages personal growth and celebrates diversity. With access to innovative resources and a commitment to employee development, Rexel is the perfect place for those seeking meaningful and rewarding employment in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Counter Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Rexel's values, products, and recent news. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer focus and collaboration skills, as these are key for the Sales Counter Manager role.
✨Tip Number 3
Network like a pro! Connect with current or former Rexel employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you valuable insights and even a foot in the door!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Sales Counter Manager in Birmingham
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your experience in building strong customer relationships. We want to see how you've gone above and beyond to deliver exceptional service, as this is key to the Sales Counter Manager role.
Demonstrate Collaboration Skills:We love a team player! In your application, share examples of how you've worked collaboratively with colleagues or partners to achieve shared goals. This will show us that you can thrive in our high-performance culture.
Be Accountable:Take the opportunity to showcase your accountability in your written application. Talk about times when you've taken action to overcome challenges and meet commitments. This aligns perfectly with what we value at Rexel.
Keep It Professional Yet Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through in your application. We’re looking for individuals who can bring creativity and individuality to our team, so feel free to express yourself!
How to prepare for a job interview at Rexel
✨Know Your Customer Service Basics
Since the role is all about delivering outstanding customer service, brush up on key customer service principles. Think about how you can create long-term loyalty and what strategies you might use to build strong relationships with customers.
✨Showcase Your Collaboration Skills
Rexel values collaboration, so be ready to share examples of how you've worked with others to achieve shared goals. Highlight any experiences where teamwork led to successful outcomes, as this will resonate well with the interviewers.
✨Demonstrate Financial Acumen
Understanding financial indicators is crucial for making informed decisions. Prepare to discuss how you've used financial data in past roles to drive sales or improve performance. This shows that you can think strategically about the business.
✨Familiarise Yourself with Relevant IT Systems
Since the job involves using systems like M3, Vecta, and Microsoft Office, it’s a good idea to familiarise yourself with these tools. If you have experience with similar software, mention it during the interview to demonstrate your tech-savviness.
