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- Tasks: Manage receivables, minimise aged debt, and build strong customer relationships.
- Company: Rexel UK, a global leader in electrical distribution.
- Benefits: 33 days annual leave, contributory pension, bonuses, and extensive learning opportunities.
- Other info: Flexible home working with regular team meetings in Birmingham.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in credit control and strong collaboration skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Credit Controller with a passion for building strong relationships and driving results? Do you thrive in a fast-paced environment where your skills in managing receivables and minimising aged debt make a real impact? If so, we want to hear from you!
As a Credit Controller, you will play a pivotal role in ensuring the effective and efficient management, monitoring, and collection of receivables. Your focus will be on maximising cash collection, minimising aged debt, and fostering strong relationships with key stakeholders. The role offers the opportunity for home working and will require you to work from our Birmingham Branch once a fortnight for team meetings.
Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.
The Benefits of a Career with Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Gainshare Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Key Responsibilities will include:
- Daily Action Plans: Proactively manage aged debt, qualify invoice status, and take appropriate steps to secure payments.
- Customer Engagement: Contact customers to secure payments within agreed terms, achieving maximum cash collection in line with targets.
- Cash Forecasting: Complete monthly cash forecasting, pre-call customers, and escalate high-risk concerns to relevant account owners.
- Dispute Resolution: Collaborate with stakeholders to identify, flag, and resolve disputes promptly.
- Customer Meetings: Schedule and attend meetings to resolve overdue debt issues with the support of account owners and stakeholders.
- Account Management: Place accounts on hold when necessary, review for legal action, and monitor overtrading to mitigate risks.
- Communication: Respond to emails promptly, ensuring customer account information is accurate and regularly updated.
- Order Release Requests: Review requests within guidelines and make payment requests to reduce exposure.
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
At Rexel UK, we actively seek talent with different experiences, backgrounds, and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Credit Controller in Birmingham employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’ve managed receivables and resolved disputes in the past. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your customer focus! During interviews, share examples of how you’ve built strong relationships with clients and stakeholders. This is key for a Credit Controller role, and we want to see that passion.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making your job search easier.
We think you need these skills to ace Credit Controller in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing receivables and minimising aged debt, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for building strong relationships and driving results. Let us know why you're excited about the opportunity at Rexel and how you can contribute to our team.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Share specific examples of how you've maximised cash collection or resolved disputes effectively. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Rexel
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of cash flow and aged debt management. Brush up on key metrics and be ready to discuss how you've successfully maximised cash collection in previous roles.
✨Showcase Your Relationship Skills
Building strong relationships is crucial in this role. Prepare examples of how you've engaged with customers and stakeholders to resolve disputes or secure payments. Highlight your collaborative approach and customer focus.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to manage overdue debts or handle difficult customer interactions. Be ready to explain your thought process and the outcomes of your actions.
✨Research Rexel UK
Familiarise yourself with Rexel UK's mission and values. Understanding their commitment to diversity and high-performance culture will help you align your answers with what they value in a candidate. Show that you're not just looking for a job, but that you're genuinely interested in contributing to their success.