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- Tasks: Support the Business Manager in driving sales and delivering exceptional customer service.
- Company: Join Rexel, a leading electrical wholesaler with a collaborative culture.
- Benefits: Enjoy 33 days annual leave, bonuses, and private medical insurance.
- Why this job: Inspire a high-performing team and make a real impact in branch operations.
- Qualifications: Strong communication skills and a drive to motivate and develop your team.
- Other info: Diversity is celebrated here; bring your unique perspective to our high-performance culture.
The predicted salary is between 28800 - 43200 £ per year.
Company Description Are you ready to take the next step in your career? Rexel Heathrow is seeking a dynamic and motivated Assistant Manager to join our team and help drive success in our branch operations. Rexel is a leading electrical wholesaler, committed to delivering exceptional service and innovative solutions to our customers. At our Heathrow branch, we pride ourselves on fostering a collaborative and professional environment where employees can thrive. The Benefits of a Career with Rexel: Contributory pension scheme and life assurance Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday each year Enhanced parental leave Support & Development: Extensive learning opportunities from day one. Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships. Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards. You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively. When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Assistant Manager include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions COMMUNICATION: Clearly conveys information and ideas to individuals or groups. PROBLEM SOLVING: Identifies and resolves problems in a timely manner DRIVES ENGAGEMENT : Creating a climate where people are motivated to do their best to help the organisation achieve its objectives What we are looking for: Drive to inspire a high-performing team and keep the branch running at its best Enjoys motivating, coaching, developing and holding the team accountable Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities Able to use performance data to spot trends, prioritise actions and make commercial decisions Practical IT skills to manage stock, sales and workflows using our systems daily Proactive, organised and results-driven mindset Additional Information At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\’re making sure everyone feels supported and confident to be their best. At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we\’re making sure everyone feels supported and confident to be their best
Assistant Manager employer: Rexel
Contact Detail:
Rexel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rexel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method to structure your answers – it helps you showcase your problem-solving skills effectively!
✨Tip Number 3
Show off your passion for collaboration and customer focus during the interview. Share specific examples of how you've built strong relationships in past roles – this is key for the Assistant Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Rexel team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Collaborative Spirit: When writing your application, highlight your ability to work well with others. We love candidates who can build partnerships and achieve shared goals, so share examples of how you've collaborated in the past!
Demonstrate Accountability: Make sure to include instances where you've taken action and overcome challenges. We appreciate candidates who take ownership of their responsibilities, so don’t shy away from showcasing your problem-solving skills.
Focus on Customer Relationships: Since customer focus is key for us, weave in stories about how you've built strong relationships with customers. Show us how you’ve delivered exceptional service and resolved issues effectively!
Be Clear and Concise: Communication is vital, so ensure your application is clear and to the point. Use straightforward language to convey your ideas and experiences, making it easy for us to see why you’d be a great fit!
How to prepare for a job interview at Rexel
✨Know the Company Inside Out
Before your interview, take some time to research Rexel and its operations. Understand their values, mission, and the specific role of an Assistant Manager. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your coaching abilities and how you've helped others reach their potential.
✨Demonstrate Customer Focus
Rexel places a strong emphasis on customer relationships. Be ready to discuss how you've built rapport with customers in previous roles. Share specific instances where you went above and beyond to deliver exceptional service or resolve issues.
✨Prepare for Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving skills. Think of challenges you've encountered in past roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
