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For Companies At a Glance
- Tasks: Gain hands-on experience in logistics, customer service, and sales while learning on the job.
- Company: Join Rexel, a supportive company focused on your growth and success.
- Benefits: Enjoy 33 days off, bonuses, and a contributory pension scheme.
- Why this job: Kickstart your career with tailored training and real-world experience.
- Qualifications: No formal qualifications needed; just bring your motivation and communication skills.
- Other info: Great opportunities for career advancement and personal development.
Overview
As an Apprentice Branch Assistant, you will gain experience across Warehouse/Logistics, Trade Counter, and Internal Sales. This apprenticeship provides hands-on experience, learning opportunities, and a solid foundation for your future career. You will be part of a tailored training program with dedicated study days and support from your training provider designed to help you succeed. This apprenticeship can prepare you for roles such as Branch Manager, Business Development & Sales, or mastering Logistics.
What will you do?
- Provide excellent customer service to customers over the phone and face to face
- Manage stock in and out – order processing, picking and packing, store transfers & stock control
- Serve customers on the Trade Counter
- Internal Sales – make sales calls to a portfolio of existing and new customers and work with the external sales team
- Carry out sales administration duties – raising quotations, following up on quotations and processing customer orders
- Work in the warehouse and assist with heavy lifting while picking and packing orders and handling goods in/out loading delivery vans
- Continuously enhance product knowledge by learning and keeping up to date with new products entering the market
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential rather than requiring specific formal qualifications. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
What We\\\’re Looking For
- Good communication skills, with the confidence to interact with customers and colleagues effectively
- Motivated to take on new challenges
- Good organisational skills, with the ability to work to deadlines and manage own workload
- Understanding that the customer is the most important element to working within a branch
Benefits
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing over time) plus birthday leave and enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more
- Perks: Staff discounts, exclusive holiday offers and financial education support
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Apprentice Branch Assistant employer: Rexel USA
Contact Detail:
Rexel USA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rexel. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills align with the role of Apprentice Branch Assistant, especially around customer service and teamwork.
✨Tip Number 3
Show off your personality! Don’t just stick to the script; let your enthusiasm shine through. Share examples of how you've collaborated with others or taken accountability in past experiences. This is your chance to stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing this apprenticeship. We can’t wait to see your application!
We think you need these skills to ace Apprentice Branch Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to learn and grow with us at Rexel. A bit of personality goes a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who understand what we’re looking for and can demonstrate their fit for the Apprentice Branch Assistant role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rexel USA
✨Know the Role Inside Out
Before your interview, make sure you understand what an Apprentice Branch Assistant does. Familiarise yourself with tasks like stock management, customer service, and sales administration. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Focus
Since customer service is key for this position, prepare examples of how you've successfully interacted with customers in the past. Whether it's resolving a complaint or providing excellent service, having specific stories ready will demonstrate your customer-centric approach.
✨Demonstrate Team Spirit
Collaboration is crucial in this role, so think of instances where you've worked well in a team. Be ready to discuss how you contributed to group goals and supported your colleagues. This will highlight your ability to work collaboratively, which is something they value highly.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the apprenticeship programme, training opportunities, and potential career paths. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.