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- Tasks: Lead face-to-face customer interactions and organise engaging Trade & Promotional Days.
- Company: Rexel UK is a dynamic company focused on building relationships and driving sales.
- Benefits: Enjoy 33 days annual leave, a contributory pension scheme, and extensive learning opportunities.
- Why this job: Join a supportive team that values diversity and empowers you to succeed.
- Qualifications: Strong leadership, customer service, and sales expertise are essential for this role.
- Other info: Work Monday to Friday, with a focus on creating a tidy and engaging sales environment.
The predicted salary is between 30000 - 42000 £ per year.
Rexel UK is looking for a Sales Counter Manager within our Hull Branch. Working Monday to Friday, 08:00 - 17:00.
Are you a dynamic sales professional with a passion for building relationships and driving results? This role is for you! As a Sales Counter Manager, we will be looking for you to take ownership of the face-to-face customer interactions & contacts, organise fun and engaging Trade & Promotional Days, and ensure that our Merchandising is tidy, stocked, and promoted well.
Benefits working for Rexel:
- 33 days annual leave (including bank holidays) + Birthday Day off after 1 year of service
- Contributory pension scheme and life assurance
- Extensive Learning and Development opportunities from day one
- Your Wellbeing: Enhanced family leave benefits, Buy and Sell annual leave, 24/7 Free virtual GP service, and Mental Health First Aiders available to support you
- Staff discount on our webshop
What you will be responsible for:
- Deliver excellent customer service from the Sales Counter, building and maintaining successful partnerships with customers, colleagues, and suppliers, focusing on the achievement of long-term customer loyalty.
- Apply the basic principles of margin management to generate profitable sales.
- Ensure achievement of all relevant Key Performance Indicators, targets, and objectives.
- Effectively manage stock display in the trade counter, exposing the customer to a wide range of stock and impulse products, new stock ranges, and any value-added services as is practical within the Sales Counter.
- Maintain a clean and tidy environment that is always well presented, creating an environment to positively influence the Sales Counter performance.
- Employ a wide range of techniques and resources, including Company and market information and material effectively, to maximise profitable sales over the Sales Counter.
- Actively promote participation in local promotions and incentives to contribute to sales.
- Utilise IT systems such as M3, Vecta, and Microsoft Office to support the customer experience.
What we are looking for:
- Leadership Skills: Ability to lead, motivate, and develop a team to achieve sales targets and provide excellent customer service.
- Customer Service Orientation: Strong focus on understanding customer needs and delivering exceptional service to enhance customer satisfaction and loyalty.
- Sales Expertise: Proven track record in sales, with the ability to identify opportunities and drive revenue growth.
- Communication Skills: Excellent verbal and written communication skills for effective interaction with customers, team members, and suppliers.
- Problem-Solving Abilities: Strong analytical skills to address customer inquiries and resolve issues efficiently.
- Product Knowledge: In-depth understanding of the products and services offered, with the ability to provide expert advice and recommendations.
- Team Collaboration: Ability to work collaboratively with cross-functional teams to enhance overall service delivery and operational efficiency.
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed, as we understand that our success and innovation are enhanced by an inclusive and diverse workforce.
Sales Counter Manager employer: Rexel USA Incorporated
Contact Detail:
Rexel USA Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager
✨Tip Number 1
Familiarise yourself with Rexel's products and services. Understanding the specifics of what they offer will not only help you in customer interactions but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. This will be crucial in demonstrating your ability to lead and develop a team effectively.
✨Tip Number 3
Research the local market and competitors. Being knowledgeable about the industry landscape will allow you to engage in meaningful conversations and show that you're proactive about driving sales.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of specific instances where you've gone above and beyond for customers, as this aligns perfectly with Rexel's focus on exceptional service.
We think you need these skills to ace Sales Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and leadership skills. Use specific examples that demonstrate your ability to build customer relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention your experience in managing teams and driving results, and explain why you are excited about the opportunity at Rexel UK.
Highlight Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and product knowledge. These are key attributes that Rexel is looking for in a Sales Counter Manager.
Show Enthusiasm for the Role: Convey your enthusiasm for the position and the company in your application. Mention any specific reasons why you want to work for Rexel UK and how you align with their values of inclusivity and teamwork.
How to prepare for a job interview at Rexel USA Incorporated
✨Showcase Your Sales Expertise
Be prepared to discuss your previous sales experiences in detail. Highlight specific achievements and how you identified opportunities that led to revenue growth. This will demonstrate your capability to drive results, which is crucial for the Sales Counter Manager role.
✨Emphasise Customer Service Skills
Since the role focuses heavily on customer interactions, share examples of how you've successfully built relationships with customers in the past. Discuss any strategies you've used to enhance customer satisfaction and loyalty, as this aligns with what Rexel is looking for.
✨Demonstrate Leadership Abilities
Prepare to talk about your experience in leading and motivating a team. Provide examples of how you've developed team members to achieve sales targets and maintain high levels of customer service. Rexel values strong leadership skills, so make sure to highlight this aspect.
✨Familiarise Yourself with Relevant IT Systems
Since the role involves using IT systems like M3, Vecta, and Microsoft Office, it’s beneficial to mention any experience you have with these or similar systems. If you don’t have direct experience, express your willingness to learn and adapt quickly to new technologies.
