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For Companies At a Glance
- Tasks: Assist customers, manage stock, and support the sales team in a dynamic branch environment.
- Company: Join Rexel UK, a global leader in electrical product distribution.
- Benefits: Enjoy 33 days off, a pension scheme, and extensive learning opportunities.
- Why this job: Be part of a supportive team with career growth and a focus on wellbeing.
- Qualifications: Experience in customer service and stock management is preferred.
- Other info: Diversity and inclusion are core values at Rexel.
The predicted salary is between 24000 - 36000 £ per year.
Rexel UK is looking for a Branch Assistant to join our Norwich Branch, working Monday to Friday, 08:00 - 17:00. As a Branch Assistant, you will support the team with customer support, warehouse duties, and serving customers at the trade counter. Your responsibilities include handling phone inquiries about stock, quotes, or orders, and picking & packing customer orders for collection or delivery.
Ideally, you will have experience in an electrical wholesale or trade environment, supporting sales activities while providing excellent customer service.
The Benefits of a Career with Rexel:
- 33 days of annual leave (including bank holidays) plus a birthday day off after 1 year of service
- Contributory pension scheme and life assurance
- Extensive learning and development opportunities from day one
Your Wellbeing:
- Enhanced family leave benefits, buy and sell annual leave, 24/7 free virtual GP service, and mental health support from First Aiders
- Staff discount on our webshop
What we are looking for in a Branch Assistant:
- Customer Service: Experience in a customer-facing role, building strong relationships and delivering excellent service for repeat business.
- Sales Support: Assisting the sales team by ensuring product availability and handling customer inquiries.
- Communication: Ability to effectively ask questions and share information with colleagues, customers, and suppliers.
- Stock Management: Experience in retail, trade, or wholesale stock environments, with skills in picking & packing orders and managing stock, including profiling requests and stock adjustments.
Why Join Rexel?
- Be part of a global leader in electrical product distribution.
- Enjoy a supportive and collaborative work environment.
- Access professional development and career growth opportunities.
- Competitive salary and benefits package.
How to Apply: If you’re ready to advance your career, contact the Rexel Recruitment Team at recruitment@rexel.co.uk for more information. At Rexel, we value diversity and inclusion. We strive to create a respectful workplace where everyone feels empowered to succeed, recognizing that our success depends on our diverse workforce.
Branch Assistant - Electrical Wholesale employer: Rexel USA Incorporated
Contact Detail:
Rexel USA Incorporated Recruiting Team
recruitment@rexel.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant - Electrical Wholesale
✨Tip Number 1
Familiarise yourself with the electrical wholesale industry. Understanding the products and services offered by Rexel will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves direct interaction with customers, think of examples from your past experiences where you provided excellent service or resolved issues effectively.
✨Tip Number 3
Prepare to discuss your experience with stock management. Be ready to share specific instances where you handled inventory, picked and packed orders, or managed stock levels, as this is crucial for the Branch Assistant position.
✨Tip Number 4
Network with current or former employees of Rexel if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
We think you need these skills to ace Branch Assistant - Electrical Wholesale
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Branch Assistant position. Tailor your application to highlight relevant experience in customer service and stock management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer-facing roles, sales support, and any relevant work in electrical wholesale or trade environments. Use bullet points for clarity and impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and support sales activities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rexel USA Incorporated
✨Showcase Your Customer Service Skills
As a Branch Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to build strong relationships and ensure repeat business.
✨Demonstrate Your Sales Support Experience
Familiarise yourself with the sales support aspect of the role. Be ready to discuss how you've assisted sales teams in previous positions, particularly in managing stock availability and handling customer inquiries effectively.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would share information with colleagues, customers, and suppliers.
✨Understand Stock Management Practices
Since stock management is a significant part of the job, brush up on your knowledge of picking and packing orders. Be ready to discuss any relevant experience you have in retail, trade, or wholesale environments, especially regarding stock adjustments and profiling requests.
