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- Tasks: Provide excellent customer service at the Trade Counter and manage stock effectively.
- Company: Leading electrical distribution company in Lerwick with a strong reputation.
- Benefits: Performance-related bonuses and extensive learning opportunities.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your customer service skills while managing stock.
- Qualifications: Previous customer service experience and a proactive attitude are essential.
The predicted salary is between 22000 - 28000 £ per year.
A leading electrical distribution company in Lerwick is looking for a Branch Assistant to provide top-notch customer service at the Trade Counter. This role involves managing stock, taking sales calls, and ensuring excellent product knowledge.
Ideal candidates should possess previous experience in customer service and a proactive approach to supporting both internal sales and stock management tasks.
The position offers various benefits including performance-related bonuses and extensive learning opportunities.
Trade Counter & Stock Assistant employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter & Stock Assistant
✨Tip Number 1
Get to know the company inside out! Research their products and services so you can impress them with your knowledge during the interview. It shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face at the Trade Counter and how you'd handle them. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what they look for in a Branch Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Trade Counter & Stock Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Know Your Stuff: Since this role involves excellent product knowledge, do a bit of research on electrical distribution. We love candidates who can demonstrate their understanding of the industry and products.
Be Proactive in Your Approach: We’re looking for someone who takes initiative. In your application, mention times when you’ve proactively solved problems or improved processes in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Rexel UK Ltd
✨Know Your Products
Make sure you brush up on the products the company offers. Being able to discuss specific items and their uses will show that you're genuinely interested and knowledgeable, which is key for a role at the Trade Counter.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples from your past experience where you went above and beyond for a customer. This will demonstrate your proactive approach and ability to handle various scenarios.
✨Stock Management Insights
Familiarise yourself with basic stock management principles. Be ready to discuss how you would handle stock levels, inventory checks, and any relevant software you’ve used. This shows you’re prepared to support internal sales effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or performance bonuses. This not only shows your interest but also helps you gauge if the company is the right fit for you.