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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage stock at our busy trade counter.
- Company: Join Rexel, a global leader in electrical wholesale with a vibrant culture.
- Benefits: Enjoy 33 days off, bonuses, discounts, and extensive learning opportunities.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Diverse workplace with excellent career growth and development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale?
Benefits of a Career With Rexel
- Bonuses: Gainshare bonus scheme – get rewarded for growth
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years); birthday off; enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers.
Location: Salisbury Branch (Salisbury, England, United Kingdom)
Schedule: Monday to Friday, 08:00 - 17:00.
Your Key Responsibilities Will Include
- Customer Service: Provide excellent service to customers over the phone and face-to-face.
- Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
- Trade Counter: Serve customers efficiently and professionally.
- Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
- Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
- Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
- Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.
Qualifications
- Strong communication skills, with the confidence to interact effectively with customers and colleagues.
- Motivation to take on new challenges and learn.
- Good organisational skills, with the ability to work to deadlines and manage your workload.
- A customer‑first mindset, understanding that the customer is the most important element of branch operations.
What We’re Looking For
- Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives.
- Takes Accountability: Taking action, overcoming obstacles, and meeting commitments.
- Customer Focus: Building strong customer relationships and delivering customer‑centric solutions.
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. We build a high‑performance culture that not only drives success but also creates real value for our customers and communities.
Branch Assistant in Salisbury employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Salisbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rexel. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Branch Assistant, you'll be the face of the branch. Role-play common customer scenarios with a friend or family member to boost your confidence and refine your communication skills.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage your workload and meet deadlines. Think of examples from past experiences where you successfully juggled multiple tasks – this will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Rexel family. Good luck!
We think you need these skills to ace Branch Assistant in Salisbury
Some tips for your application 🫡
Show Your Customer Service Skills: Since you'll be the face of our branch, make sure to highlight any previous customer service experience in your application. We want to see how you can bring that customer-first mindset to life!
Tailor Your Application: Take a moment to customise your CV and cover letter for the Branch Assistant role. Mention specific skills from the job description, like stock management or internal sales, to show us you're the perfect fit.
Be Yourself: We love authenticity! Don’t hesitate to let your personality shine through in your application. Share your motivation for applying and what excites you about working with us at Rexel.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Rexel UK Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Rexel and its values. Understand their commitment to customer service and how they operate in the electrical wholesale industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations that highlight your communication skills and ability to handle challenges with a customer-first mindset.
✨Demonstrate Your Organisational Skills
The role involves stock management and sales administration, so be ready to discuss how you manage your workload and stay organised. Share techniques you use to prioritise tasks and meet deadlines, as this will reassure them of your ability to handle the responsibilities of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.