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- Tasks: Lead the sales counter, build customer relationships, and drive profitable sales.
- Company: Join Rexel UK, a global leader in electrical distribution.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
- Why this job: Be the face of Rexel and make a real impact on customer satisfaction.
- Qualifications: No formal qualifications needed; focus on collaboration and customer service skills.
- Other info: Diverse and inclusive environment with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Rexel UK is looking for a dynamic and customer-focused individual to join our Hull branch as a Sales Counter Manager. This is a fantastic opportunity to lead the sales counter, build strong customer relationships, and contribute to the success of the branch. Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.
Benefits
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.
Key Responsibilities
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well-presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
- FINANCIAL ACUMEN: Interpreting & applying understanding of key financial indicators to make better business decisions
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Sales Counter Manager employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager
✨Tip Number 1
Get to know the company inside out! Research Rexel UK, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Since the role is all about building strong relationships, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork skills! Rexel values collaboration, so be prepared to discuss how you've worked with others to achieve goals. Think of specific instances where your contributions made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rexel team. Let’s get you that Sales Counter Manager position!
We think you need these skills to ace Sales Counter Manager
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your experience in building strong customer relationships. We want to see how you've gone above and beyond to deliver exceptional service, as this is key for the Sales Counter Manager role.
Be Collaborative: Emphasise your ability to work well with others. Rexel values collaboration, so share examples of how you've successfully partnered with colleagues or customers to achieve shared goals. This will show us you're a team player!
Demonstrate Accountability: We love candidates who take ownership of their work. In your application, mention times when you've tackled challenges head-on and met your commitments. This will help us see your proactive approach and reliability.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Counter Manager position. Use keywords from the job description and relate your skills and experiences directly to the responsibilities outlined. And remember, apply through our website for the best chance!
How to prepare for a job interview at Rexel UK Ltd
✨Know Your Customer Service Basics
As a Sales Counter Manager, you'll need to demonstrate your customer service skills. Brush up on techniques for building strong relationships and handling difficult situations. Think of examples from your past experiences where you went above and beyond for a customer.
✨Showcase Your Financial Acumen
Rexel values financial understanding, so be prepared to discuss how you've used financial indicators in previous roles. Bring specific examples of how your decisions positively impacted sales or customer satisfaction.
✨Familiarise Yourself with Their Products
Do some homework on Rexel's range of electrical and energy-efficient products. Being knowledgeable about their offerings will not only impress the interviewers but also show your genuine interest in the role and the company.
✨Emphasise Collaboration Skills
Since collaboration is key at Rexel, think of instances where you've successfully worked with others to achieve a common goal. Be ready to share these stories and highlight how you can contribute to a team-oriented environment.
