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For Companies At a Glance
- Tasks: Lead the sales counter team and deliver exceptional customer service.
- Company: Join Rexel UK, a leader in electrical distribution with a dynamic culture.
- Benefits: Enjoy 25 days annual leave, gainshare bonuses, and extensive learning opportunities.
- Why this job: Make a real impact by building strong customer relationships and driving sales success.
- Qualifications: Customer service experience and proactive sales skills are essential.
- Other info: Diverse environment that celebrates individuality and fosters creativity.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Rexel UK is looking for a dynamic and customer-focused individual to join our Leeds branch as a Sales Counter Manager. This role involves leading the sales counter, building strong customer relationships, and contributing to the branch\’s success. Rexel is a global leader in the distribution of electrical and energy-efficient products and services, delivering smart electrical solutions for homes, businesses, and industries.
Benefits
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays; increases over time) with options to buy/sell holiday and enhanced parental leave
- Extensive learning opportunities from day one
- Free virtual GP service, Healthy Mind Champions, and more
- Staff discounts, exclusive holiday offers, and free financial support and education
Job Description
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.
Key Responsibilities
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well-presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential rather than specific formal qualifications. The behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles, and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
- FINANCIAL ACUMEN: Interpreting and applying understanding of key financial indicators to make better business decisions
Additional Information
Rexel UK actively seeks talent with diverse experiences, backgrounds and perspectives. Diversity drives fresh ideas and great results. We aim to build a high-performance culture that delivers real value for customers and communities, while ensuring everyone feels supported and confident to be their best.
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Sales Counter Manager employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Sales Counter Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions and showcasing your customer service skills. Think of examples from your past experiences that highlight your ability to build relationships and drive sales – this is your time to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. At StudySmarter, we encourage you to check out our website for opportunities at Rexel UK – it’s a great way to find roles that fit your passion for customer service and sales.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to joining their team.
We think you need these skills to ace Sales Counter Manager
Some tips for your application 🫡
Show Your Customer-Centric Mindset: Make sure to highlight your passion for customer service in your application. We want to see how you've built strong relationships and delivered exceptional experiences in your previous roles.
Demonstrate Your Sales Experience: Share specific examples of your proactive sales experience, whether it's face-to-face, over the phone, or online. We love seeing how you've generated profitable sales and embraced change in a fast-paced environment.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences relevant to the Sales Counter Manager role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Rexel UK.
How to prepare for a job interview at Rexel UK Ltd
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Rexel UK is all about delivering exceptional service, so be ready to share examples of how you've built strong customer relationships in the past.
✨Show Off Your Sales Savvy
Prepare to discuss your proactive sales experience. Think of specific instances where you recognised sales opportunities and how you capitalised on them. This will show that you understand the importance of driving profitable sales.
✨Familiarise Yourself with IT Systems
Since the role involves using IT systems like M3 and Vecta, it’s a good idea to familiarise yourself with these tools. If you have experience with similar software, be sure to mention it during the interview.
✨Emphasise Team Collaboration
Rexel UK values collaboration, so be prepared to talk about how you’ve worked with others to achieve shared goals. Highlight any experiences where teamwork led to successful outcomes, as this will resonate well with their culture.
