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- Tasks: Lead the sales counter team and ensure top-notch customer service.
- Company: Rexel is a global leader in electrical supplies, known for innovation and service.
- Benefits: Enjoy competitive salary, professional development, and a supportive work environment.
- Why this job: Join a dynamic team focused on customer satisfaction and career growth.
- Qualifications: Experience in sales or customer service, strong leadership skills, and a customer-first mindset.
- Other info: We celebrate diversity and aim to create an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
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Sales Counter Manager – Rexel Maidstone Quarry
Are you a motivated and customer-focused professional looking to take the next step in your career? Rexel Maidstone Quarry is seeking a dynamic Sales Counter Manager to lead our sales counter operations and deliver exceptional service to our customers.
About Us
Rexel is a global leader in the distribution of electrical supplies, providing innovative solutions and outstanding service to our customers. At our Maidstone Quarry branch, we pride ourselves on fostering a collaborative and professional environment where employees can thrive.
Role Overview
As the Sales Counter Manager, you will:
- Lead and manage the sales counter team to ensure excellent customer service and operational efficiency.
- Drive sales performance and achieve branch targets.
- Build strong relationships with customers, providing expert advice and solutions.
- Ensure the sales counter is well-stocked, organised, and compliant with company standards.
- Collaborate with the wider branch team to support overall branch success.
What We’re Looking For
- Proven experience in a sales or customer service role, ideally within the retail or wholesale industries.
- Strong leadership and communication skills.
- A customer-focused approach with a passion for delivering results.
- Ability to work collaboratively and adapt to a fast-paced environment.
- Proficiency in relevant systems and tools (training will be provided).
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A supportive and inclusive work environment.
- Be part of a company that values innovation, teamwork, and customer satisfaction.
Location
Rexel Maidstone Quarry
Unit 1, Quarry Wood Industrial Estate, Aylesford, Maidstone, ME20 7NA
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences.
Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Wholesale
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Sales Counter Manager employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager
✨Tip Number 1
Familiarise yourself with Rexel's products and services. Understanding the electrical supplies industry and being able to discuss specific products will show your commitment and expertise during the interview.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share examples of how you've successfully managed a team and improved customer service, as this is crucial for the Sales Counter Manager position.
✨Tip Number 3
Demonstrate your customer-focused approach by preparing scenarios where you went above and beyond for customers. This will resonate well with Rexel's emphasis on exceptional service.
✨Tip Number 4
Network with current or former employees of Rexel if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to drive sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the sales counter operations. Mention how your skills align with Rexel's values and the specific requirements of the Sales Counter Manager role.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully led a team or improved customer service in previous roles. This will demonstrate your capability to manage the sales counter team effectively.
Highlight Relevant Tools and Systems Experience: If you have experience with sales systems or tools, mention them in your application. Even if training will be provided, showing familiarity with relevant technologies can set you apart from other candidates.
How to prepare for a job interview at Rexel UK Ltd
✨Showcase Your Leadership Skills
As a Sales Counter Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you motivate and support your team to achieve targets.
✨Emphasise Customer Focus
Rexel values a customer-focused approach, so be ready to discuss how you've provided exceptional service in previous roles. Share specific instances where you went above and beyond to meet customer needs and how that impacted sales.
✨Know the Company and Industry
Research Rexel and the electrical supplies industry before your interview. Understanding their products, services, and market position will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've had to resolve conflicts, manage stock levels, or improve sales performance, and be ready to discuss your thought process.