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- Tasks: Coordinate projects, manage customer relationships, and ensure smooth operations for SmartSolutions.
- Company: Join Rexel UK, a diverse and innovative team focused on high performance.
- Benefits: Hybrid work model, potential for full-time role, and a supportive environment.
- Why this job: Make a real impact while developing your project management skills in a dynamic setting.
- Qualifications: Experience in project management and excellent communication skills are essential.
- Other info: Opportunity for career growth and to be part of a collaborative culture.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an experienced Project Coordinator to support the day-to-day operations of our SmartSolutions Project Team. This is a 12 month fixed term contract covering for Maternity Leave. This is a hybrid opportunity with 1-2 days spent collaborating in our offices in Bromsgrove, the remainder from home or at Customers' premises.
Responsibilities
- Building and maintaining successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty.
- Responsible for set up of customer servers and report schedules.
- Ensure achievement of all relevant Key Performance Indicators, targets and objectives.
- Manage customer day to day queries, first-line technical support, additions to servers and escalating outstanding issues to Tech Supplier Support.
- Actively identify new opportunities to increase existing customer stock managed through the solutions by mining customer reports and increase Rexel Share of wallet.
- Acting as the liaison between Rexel, Tech Supplier and Customer to ensure that all required tasks and milestones are met to hit implementation date.
- Managing Smartstock License renewal schedule, informing stakeholders and raising orders on Inventor-e at the appropriate time.
- Utilising IT systems such as Sourcerer, M3 and Microsoft Office to generate required reporting for both Customers and Rexel.
- Actively keep up to date with current and new Rexel SmartStock Solutions customer offer and be considered an expert to support customer and Rexel Team.
Qualifications
- Experience of dealing with customers and key stakeholders day to day and managing their expectations.
- To have experience of managing projects.
- A knowledge of M3 and Rexel customer proposition and operations.
- Excellent communication skills (including persuasion and influencing).
- Good relationship building skills.
- Excellent interpersonal skills with the ability to influence across a cross functional team to deliver target performance.
- Intermediate IT skills (i.e. outlook, excel, PowerPoint).
- Working knowledge of M3 across a range of branch processes and procedures is advantageous.
- Commercial awareness.
- Good organisation, planning and time management skills.
- Electrical product knowledge is advantageous.
- Full driving license.
Additional Information
This is a fixed term contract to cover Maternity leave, but could lead to a full time position. At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
SmartSolutions Project Coordinator in Oldham employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SmartSolutions Project Coordinator in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Project Coordinator role, and who knows? They might just have the inside scoop on opportunities at Rexel or elsewhere.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and customer relations. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. It’ll help you showcase your experience effectively!
✨Tip Number 3
Don’t forget to research Rexel’s SmartStock Solutions! Being knowledgeable about their products and services will not only impress your interviewers but also show that you’re genuinely interested in the role. Plus, it’ll help you answer questions more confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace SmartSolutions Project Coordinator in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SmartSolutions Project Coordinator role. Highlight your experience with project management and customer relations, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your understanding of Rexel's operations and how you can contribute to building successful partnerships.
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to show your personality. We want to see how you can influence and persuade!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Rexel UK Ltd
✨Know Your Stuff
Make sure you’re familiar with the SmartStock Solutions and Rexel's customer proposition. Brush up on M3 and any relevant IT systems mentioned in the job description. This will show that you’re not just interested in the role, but that you’ve done your homework.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer expectations or resolved issues in the past. This will highlight your excellent communication skills.
✨Demonstrate Relationship Building
Think of specific instances where you’ve built successful partnerships in previous roles. Be ready to discuss how you maintain long-term customer loyalty and how you can apply those skills to the SmartSolutions Project Team.
✨Prepare for Technical Questions
Expect questions related to first-line technical support and managing queries. Brush up on common technical issues that might arise in the role and think about how you would approach solving them. This will show your readiness to tackle challenges head-on.
