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- Tasks: Lead the sales counter, build customer relationships, and drive profitable sales.
- Company: Join Rexel UK, a global leader in electrical distribution.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
- Why this job: Make a real impact by delivering exceptional customer service and driving sales success.
- Qualifications: Strong collaboration skills and a customer-focused mindset are essential.
- Other info: Diverse and inclusive environment with excellent career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional customer service and driving sales success? Rexel UK is looking for a dynamic and customer-focused individual to join our Maidstone branch as a Sales Counter Manager. This is a fantastic opportunity to lead the sales counter, build strong customer relationships, and contribute to the success of the branch. Rexel UK is a global leader in the distribution of electrical and energy‑efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.
The Benefits Of a Career With Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.
Key Responsibilities:
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well‑presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications:
- COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships & delivering customer‑centric solutions
- FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Wholesale
Sales Counter Manager in Maidstone employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter Manager in Maidstone
✨Tip Number 1
Get to know the company inside out! Research Rexel UK, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences at Rexel UK and any tips they might have for you. Plus, it shows you're proactive and genuinely interested in the company.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Counter Manager in Maidstone
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've built strong relationships with customers in the past, so share specific examples that showcase your skills!
Be Specific About Your Sales Experience: When discussing your sales background, be as detailed as possible. Mention any innovative techniques you've used to drive sales and how you’ve contributed to the success of previous teams. This will help us see how you can bring value to our branch!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you understand what we’re looking for in a Sales Counter Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at Rexel UK!
How to prepare for a job interview at Rexel UK Ltd
✨Know Your Customer Service Skills
Make sure you can talk about your customer service experience in detail. Think of specific examples where you've gone above and beyond to help a customer. Rexel UK values exceptional customer service, so showing that you understand this will set you apart.
✨Showcase Your Sales Techniques
Prepare to discuss innovative sales techniques you've used in the past. Whether it's upselling or creating promotions, be ready to share how these strategies have driven sales success. This role is all about maximising opportunities, so demonstrate your proactive approach.
✨Familiarise Yourself with IT Systems
Since you'll be using IT systems like M3 and Microsoft Office, it’s a good idea to brush up on these tools before the interview. If you have experience with similar systems, mention it! Showing that you're tech-savvy can give you an edge.
✨Emphasise Team Collaboration
Rexel UK values collaboration, so be prepared to discuss how you've worked effectively in teams. Share examples of how you've built partnerships with colleagues or customers to achieve shared goals. This will highlight your ability to contribute to a high-performance culture.