At a Glance
- Tasks: Lead customer engagement strategies and optimise the customer lifecycle using data and insights.
- Company: Join a forward-thinking company focused on innovative customer relationship management.
- Benefits: Enjoy 33 days of annual leave, performance bonuses, and enhanced parental leave.
- Other info: Be part of a high-performing team with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer experience and drive business growth in a dynamic team.
- Qualifications: Experience in CRM and a passion for data-driven marketing.
The predicted salary is between 50000 - 60000 € per year.
Looking to join a business where you can shape the future of customer engagement and make a real commercial impact? Want to help move CRM from campaign-led marketing to an insight-led function that drives growth, retention, and customer value? We’re looking for fresh thinkers, team players, and positive individuals like you to be part of our journey in this brand new role joining our high performing Marketing team.
The CRM Manager will own and optimise the end‑to‑end customer lifecycle across our trade customer base, using data, insight, and automation to drive growth, retention, and share of wallet. This role is critical in shifting CRM from campaign‑led marketing to a commercially driven, insight‑led function that supports account development and customer experience at scale.
The Benefits Of a Career With Rexel
- Gainshare bonus scheme – get rewarded for growth
- Performance Related Bonus scheme
- 33 days annual leave (including bank holidays, increasing throughout the years too!)
- You can also buy and sell holiday each year
- Enhanced parental leave
Copy of Customer Lifecycle Lead employer: Rexel UK Ltd
Rexel is an exceptional employer that empowers its employees to drive meaningful change in customer engagement through innovative CRM strategies. With a strong focus on professional growth, a supportive work culture, and generous benefits including a Gainshare bonus scheme and 33 days of annual leave, Rexel fosters an environment where fresh thinkers can thrive and make a significant impact in the marketing team.
StudySmarter Expert Advice🤫
We think this is how you could land Copy of Customer Lifecycle Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to customer engagement and think about how your skills can help shift their CRM strategy from campaign-led to insight-led.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used data and insights in past roles to drive growth and retention. This will resonate well with the hiring team looking for someone to optimise the customer lifecycle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our journey.
We think you need these skills to ace Copy of Customer Lifecycle Lead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer engagement shine through. We want to see how you can contribute to moving CRM from campaign-led to insight-led, so share your ideas and experiences that align with this vision.
Be Data-Driven:Since the role focuses on using data and insights, make sure to highlight any relevant experience you have with data analysis or automation. We love candidates who can demonstrate how they’ve used data to drive growth and improve customer experiences.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates show they’ve done their homework about us and the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Rexel UK Ltd
✨Know Your Customer Lifecycle
Make sure you understand the customer lifecycle and how it applies to the role. Brush up on key concepts like growth, retention, and customer value. Be ready to discuss how you can optimise these areas using data and insights.
✨Showcase Your Insight-Driven Approach
Prepare examples of how you've used data to drive marketing decisions in the past. Highlight any experience you have with automation tools and how they helped improve customer engagement. This will show that you’re aligned with the company’s shift towards an insight-led function.
✨Emphasise Team Collaboration
This role is all about teamwork, so be prepared to talk about your experiences working in a collaborative environment. Share specific instances where you’ve successfully worked with others to achieve a common goal, especially in marketing or CRM contexts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company's vision for CRM and customer engagement. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
