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For Companies At a Glance
- Tasks: Support customers, manage stock, and assist with sales at our Norwich branch.
- Company: Join Rexel UK, a global leader in electrical product distribution.
- Benefits: Enjoy 33 days off, a pension scheme, and staff discounts.
- Why this job: Be part of a supportive team with growth opportunities in a dynamic environment.
- Qualifications: Customer service experience and stock management skills are preferred.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Rexel UK are looking for a Branch Assistant to join our Norwich Branch, working Monday to Friday, 08:00 – 17:00. As a Branch Assistant, you will be supporting across the team with carrying out customer support, warehouse duties and serving customers on the trade counter, taking phone calls about stock availability, quotes or orders, to picking & packing customer orders ready for collection or delivery.
Ideally, you will have experience within an electrical wholesale / trade environment, with the ability to support in sales activities whilst ensuring a great service is provided for every single customer.
Benefits
- Gainshare bonus scheme, allowing you to be directly rewarded for growth
- 25 days annual leave plus bank holidays, and enjoy your birthday off too!
- Competitive enhanced family leave benefits
- Extensive Learning and Development opportunities from day one
- Opportunity to Buy and Sell annual leave
- Free virtual GP service, accessible 24/7
- Comprehensive health and wellbeing support programme
- Staff discount on our webshop!
- Exclusive holiday offers through our travel partner
- Free financial education and mortgage advice
What we are looking for you be a Branch Assistant
- Customer Service: Experience working in a customer facing role, building strong customer relationships and able to demonstrate great service provided for repeat business.
- Sales Support: Supporting the sales team by ensuring product availability and assisting with customer inquiries.
- Communication: The ability to ask questions and provide information effectively across different stakeholders e.g. Colleagues, customers & Suppliers.
- Stock Management: Experience from a Retail/ Trade or Wholesale stock environment, with proven ability to pick & pack orders or to book in and organise goods in to store/branch. Assisting in the management of branch stock, including daily profiling requests and monthly stock adjustments.
Why Join Rexel?
- Be part of a global leader in the distribution of electrical products and solutions.
- Enjoy a supportive and collaborative work environment.
- Access to professional development and career growth opportunities.
- Competitive salary and benefits package.
How to Apply
If you’re ready to take the next step in your career, we’d love to hear from you! Contact the Rexel Recruitment Team at recruitment@rexel.co.uk for more information.
At Rexel, we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels respected and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
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Branch Assistant employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with the electrical wholesale industry. Understanding the products and services offered by Rexel UK will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves direct interaction with customers, being able to showcase your ability to build relationships and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with stock management. Be ready to share specific examples of how you've handled inventory, picked and packed orders, or managed stock levels in previous roles, as this is crucial for the Branch Assistant position.
✨Tip Number 4
Network with current or former employees of Rexel UK. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales support, particularly in an electrical wholesale or trade environment. Use specific examples to demonstrate your skills in stock management and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Branch Assistant role at Rexel UK Ltd. Mention how your background aligns with their requirements, such as your ability to build strong customer relationships and your experience in picking and packing orders.
Highlight Relevant Skills: In your application, emphasise key skills such as customer service, sales support, and stock management. Provide concrete examples of how you've successfully applied these skills in previous roles to enhance your candidacy.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Branch Assistant position.
How to prepare for a job interview at Rexel UK Ltd
✨Showcase Your Customer Service Skills
As a Branch Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to provide excellent service.
✨Familiarise Yourself with Electrical Products
Having a basic understanding of electrical products and their applications can set you apart. Research common items sold in electrical wholesale and be ready to discuss them during the interview.
✨Highlight Your Teamwork Experience
Rexel values collaboration, so be prepared to share experiences where you've worked effectively within a team. Discuss how you supported colleagues and contributed to achieving team goals.
✨Prepare for Stock Management Questions
Since stock management is a key part of the role, think about your previous experience in this area. Be ready to explain how you've managed inventory, picked and packed orders, or organised goods in a retail or wholesale environment.
