Credit Controller in Birmingham

Credit Controller in Birmingham

Birmingham Full-Time 28800 - 43200 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage receivables, minimise aged debt, and build strong customer relationships.
  • Company: Join Rexel UK, a global leader in electrical distribution.
  • Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
  • Why this job: Make a real impact while working in a dynamic, supportive environment.
  • Qualifications: Collaboration, accountability, and customer focus are key for success.
  • Other info: Diversity is celebrated, fostering creativity and fresh ideas.

The predicted salary is between 28800 - 43200 Β£ per year.

Are you an experienced Credit Controller with a passion for building strong relationships and driving results? Do you thrive in a fast-paced environment where your skills in managing receivables and minimising aged debt make a real impact? If so, we want to hear from you!

As a Credit Controller, you will play a pivotal role in ensuring the effective and efficient management, monitoring, and collection of receivables. Your focus will be on maximising cash collection, minimising aged debt, and fostering strong relationships with key stakeholders. The role offers the opportunity for home working and will require you to work from our Birmingham Branch once a fortnight for team meetings.

The Benefits Of a Career With Rexel:

  • Contributory pension scheme and life assurance
  • Bonuses: Gainshare Bonus scheme
  • Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
  • Support & Development: Extensive learning opportunities from day one
  • Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
  • Perks: Staff discounts, exclusive holiday offers and free financial support and education

Key Responsibilities:

  • Daily Action Plans: Proactively manage aged debt, qualify invoice status, and take appropriate steps to secure payments.
  • Customer Engagement: Contact customers to secure payments within agreed terms, achieving maximum cash collection in line with targets.
  • Cash Forecasting: Complete monthly cash forecasting, pre-call customers, and escalate high-risk concerns to relevant account owners.
  • Dispute Resolution: Collaborate with stakeholders to identify, flag, and resolve disputes promptly.
  • Customer Meetings: Schedule and attend meetings to resolve overdue debt issues with the support of account owners and stakeholders.
  • Account Management: Place accounts on hold when necessary, review for legal action, and monitor overtrading to mitigate risks.
  • Communication: Respond to emails promptly, ensuring customer account information is accurate and regularly updated.
  • Order Release Requests: Review requests within guidelines and make payment requests to reduce exposure.

Qualifications:

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles. The behaviours that will set you up for success include:

  • COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
  • TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
  • CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions

At Rexel UK, we actively seek talent with different experiences, backgrounds and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.

Credit Controller in Birmingham employer: Rexel UK Ltd

Rexel UK is an exceptional employer that values collaboration, accountability, and customer focus, making it an ideal workplace for a Credit Controller. With a strong commitment to employee growth through extensive learning opportunities, a generous benefits package including 33 days of annual leave, and the flexibility of home working, Rexel fosters a supportive and inclusive work culture. Located in Birmingham, the company not only prioritises diversity but also encourages creativity and individuality, ensuring that every team member can thrive and contribute to meaningful outcomes.
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Contact Detail:

Rexel UK Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Credit Controller in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to credit control. Think about how you can showcase your skills in managing receivables and minimising aged debt. We want you to shine when it comes to demonstrating your customer focus and collaboration skills!

✨Tip Number 3

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

✨Tip Number 4

Apply through our website for the best chance at landing that Credit Controller position. We love seeing applications directly from candidates who are eager to join our team at Rexel UK!

We think you need these skills to ace Credit Controller in Birmingham

Credit Control
Relationship Management
Cash Collection
Debt Management
Customer Engagement
Cash Forecasting
Dispute Resolution
Account Management
Communication Skills
Collaboration
Customer Focus
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight your experience in managing receivables and building customer relationships, as these are key to what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about credit control and how your previous experiences have prepared you for this role. Keep it engaging and relevant!

Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s maximising cash collection or resolving disputes, we want to see how you’ve made an impact in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Rexel UK Ltd

✨Know Your Numbers

As a Credit Controller, you'll need to be comfortable with figures. Brush up on your cash collection metrics and be ready to discuss how you've successfully managed receivables in the past. Bring specific examples of how you minimised aged debt and maximised cash flow.

✨Showcase Your Relationship Skills

This role is all about building strong relationships. Prepare to share stories that highlight your ability to engage with customers and stakeholders. Think about times when you resolved disputes or collaborated effectively to achieve shared objectives.

✨Demonstrate Accountability

Rexel values individuals who take ownership of their work. Be prepared to discuss situations where you took initiative to overcome obstacles. Highlight how you ensured commitments were met and how you proactively managed your workload.

✨Research Rexel and Its Culture

Familiarise yourself with Rexel's mission and values. Understand their focus on diversity and high-performance culture. This will not only help you align your answers with their expectations but also show your genuine interest in being part of their team.

Credit Controller in Birmingham
Rexel UK Ltd
Location: Birmingham
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  • Credit Controller in Birmingham

    Birmingham
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • R

    Rexel UK Ltd

    1000+
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