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For Companies At a Glance
- Tasks: Support the branch manager in driving sales and exceptional customer service.
- Company: Join Rexel UK, a leader in smart electrical solutions.
- Benefits: 33 days annual leave, private medical insurance, and performance bonuses.
- Other info: Diverse and inclusive culture that values fresh ideas and creativity.
- Why this job: Be part of a dynamic team making a real impact in a new branch.
- Qualifications: Strong communication skills and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Rexel UK, a global leader in the distribution of electrical and energy-efficient products and services, is excited to announce the opening of our new Aylesbury branch. As part of our ambitious growth strategy, we are seeking an Assistant Manager to join our team and play a key role supporting the branch manager to drive success in our branch operations. This is an exciting opportunity to be part of a forward-thinking organization that is committed to providing smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. As an Assistant Manager, you will be at the heart of our customer-focused approach, ensuring exceptional service and contributing to the success of our new branch.
The Benefits Of a Career With Rexel
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday each year
- Enhanced parental leave
- Support & Development: Extensive learning opportunities from day one.
- Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships. Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards. You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively. When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly.
Qualifications
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
- COMMUNICATION: Clearly conveys information and ideas to individuals or groups.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner
- DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
What We Are Looking For
- Drive to inspire a high-performing team and keep the branch running at its best
- Enjoys motivating, coaching, developing and holding the team accountable
- Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence
- Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities
- Able to use performance data to spot trends, prioritise actions and make commercial decisions
- Practical IT skills to manage stock, sales and workflows using our systems daily
- Proactive, organised and results-driven mindset
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Assistant Branch Manager employer: Rexel UK Ltd
Contact Detail:
Rexel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Rexel UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Assistant Branch Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer focus and team management. We recommend using the STAR method to structure your answers, showcasing your problem-solving skills and accountability.
✨Tip Number 3
Showcase your passion for the industry! During your conversations, whether in interviews or networking, talk about your interest in electrical solutions and how you can contribute to Rexel's mission of enhancing comfort and safety.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Rexel team.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your experience in customer service, team leadership, and any relevant sales achievements. We want to see how you can contribute to our branch's success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our values at Rexel UK. Show us your personality and enthusiasm for the position!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and resolve issues effectively, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rexel UK Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Rexel UK thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or developed team members, and be ready to discuss how you can apply those skills at Rexel.
✨Prepare for Customer-Focused Scenarios
Expect questions about customer service and problem-solving. Think of specific instances where you've gone above and beyond for a customer or resolved a challenging issue. Highlight your customer-centric approach and how it aligns with Rexel's values.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the branch's goals, team dynamics, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.