As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.
Lead our Denmans Bury St Edmunds Branch and help drive business growth, empower teams, and deliver exceptional customer service.
Responsibilities
- Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
- Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
- Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
- Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
- Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
- Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
- Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
- Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships, Collaboration: Building partnerships and working collaboratively with others to meet shared objectives
- Takes Accountability: Takes action, addresses obstacles to get work done and meets commitments
- Customer Focus: Building strong customer relationships & delivering customer centric solutions
- Develop Others: Developing people to meet both their career goals & the organisation's goals
- Financial Acumen: Interpreting & applying understanding of key financial indicators to make better business decisions
Benefits
- Company Car Scheme
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!). You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
