At a Glance
- Tasks: Oversee transport operations, route planning, and vehicle management for our Swansea Hub.
- Company: Join a dynamic team in a leading transport company with a focus on efficiency.
- Benefits: Enjoy 33 days annual leave, bonus schemes, and extensive health and wellbeing support.
- Other info: Great opportunities for personal development and career growth in a supportive environment.
- Why this job: Make a real impact by ensuring smooth transport operations and enhancing customer satisfaction.
- Qualifications: Strong Excel skills and knowledge of transport compliance are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting a Transport Supervisor for our Swansea Hub, working Monday to Friday from 06:30 to 14:00. The role ensures the smooth and efficient running of our transport operation across our branch network.
Benefits
- Bonus scheme
- Time off: 33 days annual leave (including bank holidays), increasing over the years. You can also buy, sell holiday and enjoy enhanced parental leave.
- Support & development: Extensive learning opportunities from day one.
- Health & wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Contributory pension scheme and life assurance, staff discounts, exclusive holiday offers and free financial support and education.
Job Description
- Ownership of delivery routing, vehicle management and drivers covering the following tasks:
- Route planning using our PODFather system
- Briefing and debriefing drivers
- Organising vehicle maintenance
- Co-ordinating vehicle inspections and MOTs to ensure the fleet remains legally compliant and operational
- Assist with incident investigations and resolution
- Handle administrative tasks for the transport department, including filing, managing documents and performing general office duties
- Documentation and record keeping: maintain accurate records of third-party costs, driver hours sheets and timecards, issue RX numbers to agencies & maintain the agency tracker
- Communicate professionally with drivers, suppliers and customers to resolve any issues
- Help ensure the operation complies with all transportation laws and safety standards
- Track shipment progress and manage data related to transport activities
- Generate delivery performance reports for management
- React quickly to challenges such as traffic delays, vehicle breakdowns or delivery issues, finding effective solutions
- Act as a key communication link, addressing internal and external customer queries regarding deliveries and shipments
Qualifications
- Strong Excel skills (reports, pivot tables, basic formulas)
- Knowledge of driver hours rules, MOTs and transport compliance
- KPI/report generation (on-time delivery, costs, exceptions)
- Multi-tasking and time-management under tight deadlines
- Basic vehicle/fleet awareness and IT troubleshooting
- Document control and filing (audit-ready paperwork)
- Clear verbal and written communication with drivers, customers and suppliers
- Customer-service orientation under pressure
- Fast problem-solving and decision-making
Behaviours
- Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives
- Takes Accountability: Taking action, overcoming obstacles, and meeting commitments
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions
We think you need these skills to ace Transport Supervisor in Swansea
Route Planning
PODFather System
Driver Briefing and Debriefing
Vehicle Maintenance Coordination
Vehicle Inspections and MOT Compliance
Incident Investigation and Resolution
Administrative Tasks Management
