At a Glance
- Tasks: Manage and implement SmartStock solutions, ensuring customer satisfaction and operational efficiency.
- Company: Rexel, a global leader in electrical wholesale with a focus on sustainability.
- Benefits: Dynamic work environment, travel opportunities, and a chance to make a real impact.
- Other info: Join a collaborative team that values potential and offers excellent career growth.
- Why this job: Be the vital link between teams and customers while driving innovative solutions.
- Qualifications: Strong customer service skills, project management experience, and Excel proficiency.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy‑efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.
About the Role
We’re looking for a dynamic and driven individual to oversee the implementation and development of our cutting‑edge SmartStock solutions. In this role you’ll manage the installation of new SmartStock sites and enhance existing ones, ensuring seamless integration and maximum customer adoption. You will be the vital link between internal teams, customers, and external partners, driving customer engagement and operational efficiency. This role includes travelling to client sites to support stock inventories.
Job Description
You will oversee the effective implementation of new SmartStock installations and the development of existing sites. The role involves managing all aspects of the implementation process and ongoing site management, ensuring maximum customer adoption, satisfaction, and operational efficiency.
Key Responsibilities
- Implementing, mobilising and ongoing maintenance of SmartStock Solution installations.
- Acting as the liaison between internal SmartStock coordinators, Rexel, Inventor‑e and customers to ensure all required tasks and milestones are met to hit implementation date.
- Co‑ordinating with the customer, internal SmartStock coordinators and branch colleagues to project‑manage multiple implementations simultaneously across designated areas.
- Delivering all relevant Key Performance Indicators, targets and objectives.
- Keeping up to date with current and new Rexel SmartStock solutions and customer offers and acting as an expert to support both customers and Rexel teams.
- Supporting and ensuring inventory levels are optimised, highlighting any possible additions to the profile to increase Rexel SOW.
- Delivering live training sessions of the full suite solutions to customers at their premises, exhibitions, branch demonstration days and seminars.
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential rather than specific formal qualifications. The behaviours that will set you up for success as a SmartStock Technician include:
- COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives.
- TAKES ACCOUNTABILITY – Takes action, addresses obstacles to get work done and meets commitments.
- CUSTOMER FOCUS – Building strong customer relationships and delivering customer‑centric solutions.
What We Are Looking For
- Excellent customer service skills, with experience dealing with customers through multiple channels.
- Experience of project management.
- Experience of stores operations.
- Deep knowledge of Excel to produce clear reporting.
- Knowledge of M3 and Rexel customer proposition and operations desirable.
SmartStock Project Technician employer: Rexel Scotland & NI
Rexel is an exceptional employer that champions innovation and sustainability in the electrical wholesale industry. With a strong focus on employee development, we offer comprehensive training and growth opportunities, fostering a collaborative work culture that values accountability and customer-centric solutions. Located in a dynamic environment, our team enjoys the unique advantage of working with cutting-edge technology while making a meaningful impact on customer satisfaction and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land SmartStock Project Technician
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Rexel Scotland & NI and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Rexel Scotland & NI!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Rexel Scotland & NI keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace SmartStock Project Technician
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Rexel Scotland & NI:This is your chance to really connect with the team at Rexel Scotland & NI. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Rexel Scotland & NI
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Rexel Scotland & NI.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Rexel Scotland & NI that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Rexel Scotland & NI. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
