At a Glance
- Tasks: Lead the sales counter, build customer relationships, and drive profitable sales.
- Company: Join Rexel UK, a global leader in electrical distribution.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
- Other info: Diverse and inclusive environment with excellent career growth potential.
- Why this job: Be the face of Rexel and make a real impact on customer satisfaction.
- Qualifications: No formal qualifications needed; focus on collaboration and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about delivering exceptional customer service and driving sales success? Rexel UK is looking for a dynamic and customer-focused individual to join our Derry branch as a Trade Counter Manager. This is a fantastic opportunity to lead the sales counter, build strong customer relationships, and contribute to the success of the branch. Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.
The Benefits Of a Career With Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years). You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised.
Key Responsibilities:
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well-presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications:
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
- FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions
Diversity & Inclusion:
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Locations
Trade Counter Manager in Derry, Londonderry employer: Rexel Scotland & NI
Rexel UK is an exceptional employer that prioritises customer service and employee development, making it a fantastic place to work as a Trade Counter Manager in Derry. With a strong focus on collaboration and accountability, employees benefit from extensive learning opportunities, a generous pension scheme, and a supportive work culture that values diversity and inclusion. The company also offers attractive perks such as performance-related bonuses, staff discounts, and a commitment to health and wellbeing, ensuring a rewarding and fulfilling career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Manager in Derry, Londonderry
✨Tip Number 1
Get to know the company inside out! Research Rexel UK, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Trade Counter Manager at Rexel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to their success.
We think you need these skills to ace Trade Counter Manager in Derry, Londonderry
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for delivering exceptional customer service. Share specific examples of how you've built strong relationships with customers in the past, as this aligns perfectly with what we're looking for at Rexel.
Demonstrate Your Sales Skills:We want to see how you can drive sales success! Include any innovative techniques or strategies you've used to boost sales performance. This will show us that you're ready to lead our sales counter effectively.
Be Yourself:At Rexel, we value diversity and individuality. Don’t be afraid to let your personality shine through in your application. We’re looking for someone who can bring fresh ideas and creativity to our team!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining the Rexel family!
How to prepare for a job interview at Rexel Scotland & NI
✨Know Your Customer Service Basics
Since the role is all about delivering exceptional customer service, brush up on key customer service principles. Think about how you can create long-term loyalty and what strategies you might use to build strong relationships with customers.
✨Showcase Your Sales Skills
Prepare to discuss your experience with driving sales and generating profitable counter sales. Have specific examples ready that demonstrate your innovative techniques and how you've successfully promoted products in the past.
✨Familiarise Yourself with IT Systems
Rexel uses systems like M3 and Vecta, so it’s a good idea to familiarise yourself with these or similar platforms. If you have experience with Microsoft Office, be ready to explain how you’ve used it to enhance customer experiences.
✨Emphasise Collaboration and Accountability
Rexel values collaboration and accountability, so think of examples where you’ve worked well in a team or taken responsibility for a project. Be prepared to discuss how you overcome obstacles and meet commitments in a collaborative environment.
