At a Glance
- Tasks: Provide excellent customer service and gain hands-on experience in various functions.
- Company: Join Rexel UK, a global leader in electrical wholesale with a focus on sustainability.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities from day one.
- Other info: Diverse and inclusive environment that celebrates individuality and creativity.
- Why this job: Kickstart your career with tailored training and the chance to make a real impact.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and motivation to learn.
The predicted salary is between 18500 - 25000 € per year.
Are you ready to take the first step towards an exciting career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale? If you’re enthusiastic, ambitious, and passionate about delivering outstanding customer service, Rexel UK has the perfect opportunity for you as an Apprentice Branch Assistant based in our Watford Branch!
Rexel is a worldwide expert in distributing electric and energy‑efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. Join us in leading the charge towards a brighter, more sustainable future for everyone.
The Benefits of a Career with Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!)
- Take your birthday off and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description:
As an Apprentice Branch Assistant, you will gain experience across a variety of functions, including Warehouse/Logistics, Trade Counter, and Internal Sales. This isn’t just a job - it’s a chance to gain hands‑on experience, learn valuable skills, and build a solid foundation for your future career. You will be part of a tailored training program with dedicated study days and support from your training provider which is designed to help you succeed. Whether you would like to become a Branch Manager, excel in Business Development & Sales, or master Logistics, this apprenticeship will set you on the path to success.
What will you do?
- Provide excellent customer service to customers over the phone and face to face
- Manage stock in and out - order processing, picking and packing, store transfers & stock control
- Serve customers on the Trade Counter
- Internal Sales - making sales calls to a portfolio of existing and new customers and work with the external sales team
- Carry out sales administration duties - raising quotations, following up on quotations & processing customer orders
- There will be a requirement to work in the warehouse, as such you may have to be involved at times in some heavy lifting whilst picking and packing orders and dealing with goods in/out loading delivery vans
- Continuously enhance product knowledge by learning and keeping up to date with new products entering the market
Qualifications:
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer‑centric solutions
What we’re looking for:
- English and Maths GCSE (or equivalent) is preferred but not essential
- Good communication skills, with the confidence to interact with customers and colleagues effectively
- Motivated to take on new challenges
- Good organisational skills, with the ability to work to deadlines and manage own workload
- Understanding that the customer is the most important element to working within branch
If you’re eager to learn and ready to take on new challenges, we’ll give you all the training and support you need.
At Rexel UK, we actively seek talent with different experiences, backgrounds and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high‑performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Apprentice Branch Assistant in Watford employer: Rexel France
Rexel UK is an exceptional employer that prioritises employee growth and development, offering a comprehensive apprenticeship programme designed to equip you with valuable skills across various functions. With a strong commitment to work-life balance, including 33 days of annual leave and unique perks like taking your birthday off, Rexel fosters a supportive and inclusive work culture where diversity is celebrated. Join us in Watford and be part of a team that not only values your contributions but also empowers you to build a successful career in the electrical wholesale industry.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Branch Assistant in Watford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rexel UK. Understand their values, products, and what makes them tick. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding customer service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the hiring team, let your passion for learning and growing shine through. Talk about how excited you are to take on new challenges and develop your skills in areas like sales and logistics.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows you’re serious about the role.
We think you need these skills to ace Apprentice Branch Assistant in Watford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and learning shine through. We want to see that you're excited about the opportunity to grow with us at Rexel!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Apprentice Branch Assistant. Mention any relevant experiences that showcase your ability to collaborate and focus on customers.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Rexel.
How to prepare for a job interview at Rexel France
✨Know the Company
Before your interview, take some time to research Rexel UK. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
As an Apprentice Branch Assistant, customer service is key. Prepare examples from your past experiences where you've successfully dealt with customers or resolved issues. Highlighting your ability to build strong relationships will impress the interviewers.
✨Demonstrate Your Willingness to Learn
Rexel values individuals who are eager to learn and grow. Be ready to discuss how you approach new challenges and what steps you take to enhance your skills. This shows that you're motivated and ready to make the most of the apprenticeship.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, opportunities for advancement, or the team culture. This demonstrates your interest in the role and helps you assess if it's the right fit for you.
