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- Tasks: Support the branch manager in driving sales and delivering exceptional customer service.
- Company: Join Rexel UK, a leader in smart electrical solutions with a focus on innovation.
- Benefits: Enjoy 33 days off, private medical insurance, and extensive learning opportunities.
- Why this job: Be part of a dynamic team that values diversity and drives real impact in the community.
- Qualifications: Strong communication skills and a passion for motivating teams are essential.
- Other info: Great career growth potential in a supportive and inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
Rexel UK, a global leader in the distribution of electrical and energy-efficient products and services, is excited to announce the opening of our new Aylesbury branch. As part of our ambitious growth strategy, we are seeking an Assistant Manager to join our team and play a key role supporting the branch manager to drive success in our branch operations. This is an exciting opportunity to be part of a forward-thinking organization that is committed to providing smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries. As an Assistant Manager, you will be at the heart of our customer-focused approach, ensuring exceptional service and contributing to the success of our new branch.
Benefits
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!)
- You can also buy and sell holiday each year
- Enhanced parental leave
- Support & Development: Extensive learning opportunities from day one.
- Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships. Overseeing daily branch operations, you'll ensure compliance with company policies and maintain the highest health and safety standards. You'll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively. When the Business Manager is away, you'll confidently step in, making key decisions to keep the branch running smoothly.
Qualifications
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
- COMMUNICATION: Clearly conveys information and ideas to individuals or groups.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner
- DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
What we are looking for
- Drive to inspire a high-performing team and keep the branch running at its best
- Enjoys motivating, coaching, developing and holding the team accountable
- Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence
- Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities
- Able to use performance data to spot trends, prioritise actions and make commercial decisions
- Practical IT skills to manage stock, sales and workflows using our systems daily
- Proactive, organised and results-driven mindset
Additional Information
At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Assistant Branch Manager in Leeds employer: Rexel France
Contact Detail:
Rexel France Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Rexel UK on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Rexel UK’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with our mission of providing smart electrical solutions.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. We love candidates who can think on their feet and resolve issues quickly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team at Rexel UK.
We think you need these skills to ace Assistant Branch Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your experience in customer service, team leadership, and branch operations. We want to see how your skills align with our goals at Rexel UK!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our branch's success. Don’t forget to mention specific examples of your past achievements that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight instances where you've successfully resolved issues or improved processes. We love candidates who can think on their feet and drive engagement within their teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Rexel France
✨Know the Company Inside Out
Before your interview, make sure you research Rexel UK thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to motivate and develop a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts, highlighting your coaching and mentoring skills.
✨Prepare for Customer-Focused Scenarios
Expect questions about how you would handle customer complaints or operational issues. Think of specific instances where you've provided exceptional customer service or solved problems quickly, as this aligns with Rexel's commitment to customer satisfaction.
✨Be Ready to Discuss Performance Metrics
Since the role involves using performance data to drive decisions, be prepared to talk about how you've used data in previous roles. Bring examples of how you've identified trends and made commercial decisions based on that information.