At a Glance
- Tasks: Provide top-notch customer service and manage stock processes at our Trade Counter.
- Company: Join Rexel France, a leader in the electrical distribution industry.
- Benefits: Enjoy 33 days annual leave, performance bonuses, and health support.
- Other info: Great learning opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 22000 - 28000 € per year.
Rexel France is looking for a motivated Branch Assistant to join our Inverness branch. This role involves providing excellent customer service on the Trade Counter, managing stock processes, and supporting the sales team. Working hours are Monday to Friday, 7am to 4pm or 8am to 5pm.
As a Branch Assistant, you will handle customer inquiries both over the phone and face-to-face, ensuring a high standard of service. The position also includes stock management and sales administration duties.
Benefits include:
- a performance bonus scheme
- 33 days annual leave
- extensive learning opportunities
- additional health and wellbeing support
Branch Assistant – Customer Service & Stock Support in Inverness employer: Rexel France
Rexel France is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With a performance bonus scheme, 33 days of annual leave, and extensive learning opportunities, employees at the Inverness branch can thrive both personally and professionally while enjoying a fulfilling role in customer service and stock management.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant – Customer Service & Stock Support in Inverness
✨Tip Number 1
Get to know the company! Research Rexel France and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves handling inquiries, think of scenarios where you can demonstrate your problem-solving abilities and how you would ensure a high standard of service.
✨Tip Number 3
Network with current employees if possible! Reach out on LinkedIn or other platforms to get insights about the branch culture and what they value in a Branch Assistant. This could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Rexel team.
We think you need these skills to ace Branch Assistant – Customer Service & Stock Support in Inverness
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone above and beyond for customers, whether it’s face-to-face or over the phone.
Be Clear About Your Availability:Since the working hours are set, let us know your availability right from the start. If you can work the specified hours, mention that clearly in your application.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Show us why you’re the perfect fit for the Branch Assistant role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Rexel France
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about examples where you've gone above and beyond for a customer, as this role is all about providing excellent service at the Trade Counter.
✨Familiarise Yourself with Stock Management
Since stock processes are a key part of the job, make sure you understand basic stock management principles. Be ready to discuss any relevant experience you have, or how you would approach managing stock effectively.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork and sales support. Prepare answers that highlight your ability to work well with others and support a sales team, as these are crucial aspects of the Branch Assistant role.
✨Show Enthusiasm for Learning Opportunities
Rexel France values continuous learning, so express your eagerness to grow within the company. Mention any specific skills or areas you’re excited to develop, which will show you're motivated and aligned with their values.
