At a Glance
- Tasks: Deliver outstanding customer service and manage stock at our Inverness branch.
- Company: Join Rexel UK, a global leader in electrical wholesale.
- Benefits: Enjoy 33 days annual leave, performance bonuses, and extensive learning opportunities.
- Other info: Diverse team culture that celebrates individuality and creativity.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Passion for customer service and willingness to learn.
The predicted salary is between 22000 - 26000 € per year.
Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale? Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Inverness branch, working Monday to Friday, 7am to 4pm or 8am to 5pm. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and contributing to the overall success of the branch.
Rexel is a worldwide expert in distributing electric and energy‑efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
The Benefits of a Career with Rexel
- Bonuses: Performance related bonus scheme – get rewarded for growth
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!). Take your birthday off and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers.
Responsibilities
- Customer Service: Provide excellent service to customers over the phone and face‑to‑face.
- Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
- Trade Counter: Serve customers efficiently and professionally.
- Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
- Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
- Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
- Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high‑performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Branch Assistant in Inverness employer: Rexel France
Rexel UK is an exceptional employer that prioritises employee growth and well-being, offering extensive learning opportunities from day one and a performance-related bonus scheme. Located in Inverness, our branch fosters a supportive work culture where diversity is celebrated, and individuality is encouraged, ensuring that every team member can thrive while delivering outstanding customer service. With generous benefits including 33 days of annual leave and a range of health and wellness initiatives, Rexel UK is committed to creating a rewarding and impactful workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rexel UK. Understand their products and services, and think about how you can contribute to their mission of providing smart electrical solutions.
✨Tip Number 2
Practice your customer service skills! As a Branch Assistant, you'll be the face of the branch. Role-play common customer scenarios with a friend or family member to boost your confidence in handling queries and providing excellent service.
✨Tip Number 3
Show off your teamwork skills! Rexel values collaboration, so be ready to share examples of how you've worked well in a team before. Think about times when you’ve helped others or contributed to a group project.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through the Rexel UK careers page. It shows you're serious about joining our team and makes it easier for us to find you.
We think you need these skills to ace Branch Assistant in Inverness
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to make a real impact at our Inverness branch.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Branch Assistant role. We love seeing how your skills can contribute to our team, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Rexel France
✨Know Your Products
Familiarise yourself with the electrical products and services that Rexel offers. Being able to discuss specific items or promotions during your interview will show your enthusiasm and readiness to contribute to the branch's success.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about making a positive impact on customers' experiences.
✨Demonstrate Team Spirit
Rexel values teamwork, so be ready to share instances where you've successfully collaborated with others. Highlight your ability to work closely with both internal teams and customers, showing that you're a team player who can help drive sales together.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's operations, team dynamics, or growth opportunities. This not only shows your interest in the role but also helps you gauge if Rexel is the right fit for you.
