At a Glance
- Tasks: Support the Business Manager in driving sales and exceptional customer service.
- Company: Join Rexel, a leading electrical wholesaler with a collaborative culture.
- Benefits: Enjoy 33 days annual leave, bonuses, and private medical insurance.
- Other info: Diversity is celebrated here; bring your unique perspective!
- Why this job: Be a motivating leader and make a real impact in branch operations.
- Qualifications: Strong communication skills and a drive to inspire high-performing teams.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to take the next step in your career? Rexel Heathrow is seeking a dynamic and motivated Assistant Manager to join our team and help drive success in our branch operations. Rexel is a leading electrical wholesaler, committed to delivering exceptional service and innovative solutions to our customers. At our Heathrow branch, we pride ourselves on fostering a collaborative and professional environment where employees can thrive.
Benefits
- Contributory pension scheme and life assurance
- Bonuses: Gainshare bonus scheme – get rewarded for growth/Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday each year
- Enhanced parental leave
- Support & Development: Extensive learning opportunities from day one.
- Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
You will support the Business Manager to hit sales, service and operational targets while leading by example to deliver exceptional customer service and build lasting relationships. Overseeing daily branch operations, you’ll ensure compliance with company policies and maintain the highest health and safety standards. You’ll be a motivating coach and mentor, developing your team to reach their full potential, and act as the go-to escalation point for customer or operational issues, resolving them quickly and decisively. When the Business Manager is away, you’ll confidently step in, making key decisions to keep the branch running smoothly.
Qualifications
- COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
- TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
- CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions
- COMMUNICATION: Clearly conveys information and ideas to individuals or groups.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner
- DRIVES ENGAGEMENT: Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
What we are looking for
- Drive to inspire a high-performing team and keep the branch running at its best
- Enjoys motivating, coaching, developing and holding the team accountable
- Excellent communication and interpersonal abilities to build rapport with customers and colleagues and handle escalations with calm confidence
- Solid grasp of branch operations and sales processes, comfortable working across day-to-day activities
- Able to use performance data to spot trends, prioritise actions and make commercial decisions
- Practical IT skills to manage stock, sales and workflows using our systems daily
- Proactive, organised and results-driven mindset
At Rexel UK, we actively seek talent with different experiences, backgrounds and perspectives because we know that diversity drives fresh ideas and great results. We’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. We celebrate individuality and encourage creativity, ensuring everyone feels supported and confident to be their best.
Assistant Manager in Hounslow employer: Rexel France
Rexel Heathrow is an exceptional employer that prioritises employee growth and well-being, offering extensive learning opportunities from day one alongside a generous benefits package including 33 days of annual leave and private medical insurance. Our collaborative work culture fosters innovation and teamwork, ensuring that every team member feels valued and empowered to contribute to our success while enjoying unique perks like staff discounts and exclusive holiday offers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Hounslow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rexel through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've motivated teams or improved customer relationships in the past. This will demonstrate your commitment to driving engagement and achieving shared objectives.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the Assistant Manager position at Rexel can leave a lasting impression and show that you’re genuinely excited about the opportunity.
We think you need these skills to ace Assistant Manager in Hounslow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your experience in branch operations, customer service, and team leadership to show us you’re the perfect fit!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven success in previous roles. We love to see quantifiable results that demonstrate your impact on sales and team performance.
Be Authentic:Let your personality shine through in your application. We value individuality and creativity, so don’t be afraid to express what makes you unique and how you can contribute to our collaborative environment.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Rexel France
✨Know the Company Inside Out
Before your interview, make sure you research Rexel thoroughly. Understand their values, mission, and the specific role of an Assistant Manager. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your coaching abilities and how you’ve helped others reach their potential.
✨Demonstrate Customer Focus
Rexel places a strong emphasis on customer relationships. Be ready to discuss how you've built rapport with customers in previous roles and how you’ve handled challenging situations. Use specific examples to illustrate your customer-centric approach.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of instances where you've identified issues and implemented solutions effectively. Show that you can think on your feet and make decisions that benefit both the team and the customers.
