At a Glance
- Tasks: Lead the sales counter, build customer relationships, and drive profitable sales.
- Company: Join Rexel UK, a global leader in electrical distribution.
- Benefits: Enjoy 33 days annual leave, bonuses, and extensive learning opportunities.
- Other info: Diverse and inclusive environment with great career growth potential.
- Why this job: Make a real impact by delivering exceptional customer service and driving sales success.
- Qualifications: No formal qualifications needed; focus on collaboration and customer-centric skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about delivering exceptional customer service and driving sales success? Rexel UK is looking for a dynamic and customer-focused individual to join our Derry branch as a Trade Counter Manager. This is a fantastic opportunity to lead the sales counter, build strong customer relationships, and contribute to the success of the branch. Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.
The Benefits of a Career with Rexel:
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
In this pivotal role, you’ll lead the sales counter, build strong customer relationships, and drive profitable sales. You’ll be the face of Rexel, ensuring every customer interaction is exceptional and every opportunity to grow the business is maximised. Key responsibilities will include:
- Delivering outstanding customer service to create long-term customer loyalty
- Building and maintaining successful partnerships with customers, colleagues, and suppliers
- Consistently generating profitable counter sales using innovative techniques and resources
- Managing stock displays to showcase a wide range of products and services
- Promoting local promotions and incentives to boost sales performance
- Maintaining a clean, tidy, and well‑presented sales counter environment
- Utilising IT systems such as M3, Vecta, and Microsoft Office to enhance the customer experience
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:
- COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
- TAKES ACCOUNTABILITY: Takes action, addresses obstacles to get work done and meets commitments
- CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
- FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions
Additional Information
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we’re making sure everyone feels supported and confident to be their best.
Locations
Trade Counter Manager in Derry, Londonderry employer: Rexel France
Rexel UK is an exceptional employer that prioritises customer service and employee development, making it a fantastic place to work as a Trade Counter Manager in Derry. With a strong focus on collaboration and accountability, employees benefit from extensive learning opportunities, a generous pension scheme, and a supportive work culture that values diversity and individuality. The company also offers attractive perks such as performance-related bonuses, 33 days of annual leave, and health and wellbeing initiatives, ensuring a rewarding and fulfilling career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Manager in Derry, Londonderry
✨Tip Number 1
Get to know the company inside out! Research Rexel UK, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your customer focus and collaboration skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Trade Counter Manager at Rexel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rexel team and ready to contribute to their success.
We think you need these skills to ace Trade Counter Manager in Derry, Londonderry
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for delivering exceptional customer service in your application. Share specific examples of how you've built strong relationships with customers in the past, as this is key for us at Rexel.
Demonstrate Collaboration Skills:We love team players! In your written application, mention times when you've worked collaboratively with colleagues or partners to achieve shared goals. This will show us that you can thrive in our team-oriented environment.
Be Accountable:Take the opportunity to showcase your accountability in your application. Talk about situations where you've taken action to overcome challenges and meet commitments, as this aligns perfectly with our values at Rexel.
Utilise Our Website:When you're ready to apply, make sure to do it through our website. It’s the best way for us to receive your application and ensures you’re considered for the Trade Counter Manager role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Rexel France
✨Know Your Customer Service Basics
Since the role is all about delivering exceptional customer service, brush up on key customer service principles. Think about how you can create long-term loyalty and what strategies you might use to build strong relationships with customers.
✨Showcase Your Sales Skills
Prepare to discuss your experience with driving sales and generating profitable counter sales. Have specific examples ready that demonstrate your ability to use innovative techniques to boost sales performance.
✨Familiarise Yourself with Relevant IT Systems
Get to grips with the IT systems mentioned in the job description, like M3 and Vecta. If you have experience with similar systems, be ready to talk about it and how you can leverage technology to enhance the customer experience.
✨Emphasise Collaboration and Accountability
Rexel values collaboration and accountability, so think of examples from your past where you've worked well in a team or taken responsibility for a project. Be prepared to discuss how you can contribute to a high-performance culture.
